Duties:
Execute the background screening process for new hires, re-hires, and 3rd party workers, in compliance with regulatory requirements while following policies.
• Execute the employee re-screen program: send communications, adhere to re-screening timelines, and answer employee questions throughout the process.
• Support additional programs related to an employee’s eligibility to work for, which may include right to work, I-9 verification, and regulatory reference completion.
• Adjudicate background screening reports to established standards following a set process and controls to mitigate risk while using sound judgement and escalating as appropriate through a predefined escalation matrix.
• Maintain all relevant documentation aligned with policies and local privacy laws.
• Stay up to date with the regulatory landscape as it impacts the screening process while ensuring a smooth user experience
• Recognize opportunities to streamline processes and enhance the user experience throughout the screening process, and proactively seek and suggest solutions to leadership.
Skills:
• An ability to manage a large volume of varied requests and deliver with accuracy and speed.
• Solid verbal and written communication skills in English, including the ability to effectively communicate with all levels of candidates/employees via phone and e-mail.
• Verbal and written communication skills in languages other than English are desirable.
• Strong organizational, analytical, and problems solving skills.
• Process-oriented, with a high level of attention to detail and ability to exercise critical judgment
• Adherence to strict procedures and documentation requirements
• Maintain a high degree of confidentiality/discretion
• The ability to flex solutions to changing demands: anticipating the local, regional, global impact.
• Experience working across cultures and in a matrixed environment (preferred); proven ability to work independently but also to build and sustain high performing partnerships, both locally and globally.
• A strong work ethic – ability to work on their own initiative and manage own time effectively.
• Strong interpersonal skills, flexible, team-work oriented and comfortable working with remote team members.
• Proactive and a result driven mindset.
• Ability to build effective and trusted relationships across the HR function.
• Experience with Workday and Consumer Reporting Agency platforms a plus.
• Proficient in Microsoft Excel, Outlook and PowerPoint.
Minimum Degree Required:
Bachelor’s degree and 2+ years previous experience in related field; experience in HR compliance, onboarding, background screening or related field preferred.
Required Skills:
DOCUMENTATION
WORKDAY
MICROSOFT EXCEL
NEW HIRES
MICROSOFT POWERPOINT
Additional
USER EXPERIENCE
