Location: Arizona
Duration: Full Time/ Permanent + On Call
Salary: $60,000 - $65,000 per annum
- Mon – Fri (08:00 – 17:00) – 40 hours per week
- On Call - $10/day Monday to Friday and $25/day for Saturday, Sunday, and Official Public Holidays.
- Overtime - 1.5 x Hourly Rate: More than 40 hours worked in a workweek
- $500pcm car allowance and fuel 0.59 pm
Main Responsibilities:
- Ability to provide 24 x 7 support as part of a technical escalation rota
- Installation, Cabling, and Wiring Services
- Furnish ground equipment and associated framework, per applicable grounding standards, as requested by the customer.
- Furnish and run cables including Power cables to fuse panel and fuse position, Fibre/ ethernet cables to the bay, panel, and jack position and Console cables to data-communications network (“DCN”) network router.
- Clean and inspect all fibres.
- Label equipment and cables with aisle, shelf, and unit designations
- Perform Smart Hands support on network and server hardware including:
- Connecting test sets or test router to equipment.
- Taking light levels.
- Providing planned maintenance or circuit migration support.
- Troubleshooting hardware problems on any device.
- Racking and de-racking of any device installed.
- Power cycling a router, server, switch, and soft booting a server.
- POP housekeeping Services
- Quality inspections on final work performed at each network site.
- Supervise other third-party subcontractors working at POPs. (Point of Presence)
- Additional Services such as cage or rack builds, copper, or multimode fibre instals, circuit migrations and audits etc.
- Additional Services may include but not limited to:
- Cage builds and equipment installation
- Rack builds, racking and stacking of equipment
- Cabling and labelling according to cabling diagrams
- Copper cabling installation and testing.
- Multimode fibre optic cable installation and testing.
- Single mode fibre optic cable installation and testing.
Other Key Responsibilities:
- Establish and maintain excellent working relationships
- Comply with company & local standards, procedures & protocols with specific responsibility for performance to engineering key performance indicators.
- Ensure Health & Safety and Engineering Quality standards are always maintained.
- Customer-oriented professional, with good interpersonal skills
- Ability to take and follow written instructions / remote instructions
- Knowledge of router/switch (Cisco) commands
- Perform work with minimal support
- Experience with connecting equipment via console port, loop back connections
Essential:
- Full US Driving Licence
- Cisco Certification
- Manual Handling
- Proven experience with Fibre Optic cabling and working in Data Centre as well as customer premises environments.
- Ability to troubleshoot faults using various test equipment such as LSPM.
- Knowledge of Cisco/Juniper CPE devices with experience in providing a remote console connection and troubleshooting.
- Experience is installing, labelling, testing, and cleaning Fibre optic cables
Desirable:
- Juniper JNCP
- DWDM/Transmission vendor specific experience/accreditations (Ciena/Infinera/Huawei etc.)
- RF Awareness
- First Aid
