KEY RESPONSIBILITIES:
• Web Technologies Support:
• Provide technical assistance and troubleshooting for web-based applications, ensuring seamless compatibility and performance across different browsers, especially Chrome.
• Diagnose and resolve browser-related issues using tools like Chrome DevTools.
• Cloud Services Management:
• Monitor and maintain applications hosted on cloud platforms, including Google Cloud Platform (GCP), ensuring they run smoothly and meet performance standards.
• Assist in deploying updates and managing cloud resources to accommodate user demand.
• Data Aggregation:
• Support data aggregation processes from multiple sources, ensuring data accuracy and consistency.
• Collaborate with teams to integrate data from various APIs, ensuring efficient and seamless data flow.
• API Management:
• Provide support for RESTful APIs, including troubleshooting issues and ensuring proper documentation.
• Assist in testing APIs to guarantee they meet functional and performance requirements.
• Scripting and Automation:
• Use scripting languages like Python or Bash to automate tasks, enhancing operational efficiency.
• Develop and manage scripts to monitor applications, automate deployments, and handle cloud resources.
• Chrome DevTools Expertise:
• Utilize Chrome DevTools for debugging, performance analysis, and optimization of web applications.
• Configure and manage Chrome browser settings to align with security and performance requirements.
• Shift Work:
• Operate effectively in a 24/7 rotational shift environment, providing continuous support to clients across different time zones.
• Manage incidents promptly, ensuring swift resolution and maintaining high service standards.
Technical Skills:
• Proficiency in web technologies such as HTML, CSS, and JavaScript, and familiarity with front-end frameworks like React, Angular, or Vue.js.
• Basic knowledge of cloud platforms (GCP, AWS, or Azure) and related services.
• Experience with data aggregation tools, such as Apache Kafka or similar technologies.
• Familiarity with RESTful APIs and experience with tools like Postman for API testing.
• Basic scripting skills in languages like Python, Bash, or equivalent.
• Strong knowledge of Chrome DevTools and experience in managing browser settings.
