Our direct client is looking to hire on a Workday Program Manager to lead the HCM Workday team. This role is a permanent, full time position and the ideal candidate is expected to be onsite 2-3 days per week.
Responsibilities/Scope:
- Overall ownership for the ongoing design, deployment, and maintenance of the Workday HCM, Finance, Payroll, and Supply Chain system
- Serve as a strong consultative partner to business and functional leaders to continuously improve service delivery
- Lead governance process, road-mapping exercises and cross-functional resource planning for the Workday system
- Drive the deployment of feature releases and adoption of the Workday system, including the development of business cases and identifying opportunities to sunset or consolidate systems
- Oversee Workday system maintenance, managing changes, and ensuring customer requirements are met
- Evaluate feasibility of Workday system modifications and enhancements
- Lead the Workday support team ensuring day-to-day systems support is balanced with strategic enhancements and projects
- Overall accountability for Workday data governance, security and compliance
- Ensure up-to-date documentation of Workday system functions, processes and capabilities
- Coordinate with Workday on any open service tickets, periodic meetings and reviews with the customer success manager, and any other activities
- Develop and promote continuous learning within the organization and support team
Minimum Qualifications:
- Degree in information technology, industrial engineering or engineering, business or health care preferred
- Demonstrated skill and experience in supporting ERP systems
- 2+ years of Workday production management experience with Workday Pro certification preferred.
- Experience with Visio, flow diagrams, SharePoint or other collaboration tools
- Experience with Project, Smartsheet, Basecamp or other project management tools
- Ability to effectively prioritize and execute tasks in a high pressure agile environment
- Moderate to expert levels of knowledge around IT, business processes and healthcare sector concepts and trends
- Experience in system designs and workflow, identifying solutions, multi-tasking and managing multiple types of support activities, successfully interacting with clients, problem solving and initiating corrective project actions
