Do you have a passion for providing outstanding hospitality? Do you enjoy making an impact on lives around you? Do you want to be apart of a community that fosters growth and learning? Can you work well and thrive in a team environment? Are you strong and motivated in sales? If yes, we want to get to know you! We are Massage Heights Buckhead looking for a Rockstar to join our Front Desk Team!
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- We offer competitive compensation with $1/hourly increases every 6 months guaranteed plus monthly and quarterly bonuses!**
**Our ideal candidates have a very flexible schedule. We are looking for candidates with a largely open schedule and reliable transportation. Candidates must be able to work 4-5 shifts per week, with these being a mix of weekday evenings, mornings, and weekends. These shifts will be clarified over the next several weeks as our company grows! This person must be able to commit to 30-35 hours/week.**
Job Summary:
We are seeking a Guest Experience Manager to join our team. The ideal candidate will have a passion for hospitality and providing exceptional customer service. This role involves interacting with guests, handling reservations, and ensuring a positive experience for all visitors.
Responsibilities:
Ensure every Guest receives Five Star Service by providing a friendly, helpful, clean, and professional environment
Greet Guests and Members with warm, welcoming, and positive energy
Answer phones and book appointments with fantastic phone etiquette, including upbeat tone and articulation
Build rapport with Guest and Members
Present/sell membership programs to new Guests and nonmembers
Retain Members by providing an excellent Guest experience
Achieve individual and Retreat goals
Requirements:
- Must have reliable transportation to commute between both of our locations
- Must have outstanding customer service and problem-solving skills
- Must have a positive attitude and mature temperament
- Must have friendly and professional phone etiquette
- Must have the ability to objectively receive feedback and integrate it into your work
- Must have hospitality experience
- Must have the flexibility to work a non-traditional schedule
- Ability to multitask and work in a fast-paced environment
Benefits:
- Be part of a team that encourages growth, has fun and builds relationships
- Free Monthly Massages and Facials
- Paid Time Off
- Medical Benefits available – Medical, Dental, Vision
- 401k with up to 4% matching
- Employee Assistance Program – Massage Heights Family Fund
- Competitive pay with pay raises every 6 months, plus monthly and quarterly bonuses!
We have 2 Massage Heights locations in Atlanta, GA - Brookhaven and Buckhead! We are open Monday-Friday from 9am-9pm, Saturday 9am-7pm and Sunday 10am-6pm
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: No less than 35 per week
