Job Scope:
The Boutique Manager is responsible to adapt to the brand clients, collections and financial growth ensuring smooth operations of the product cycle in store and team management.
Main Duties and Responsibilities:
Boutique Management
- Develop a sales strategy to maximize sales, achieve sales targets and optimize profitability while increasing the clients’ database.
- Provide a seamless customer experience from hosting the clients till fitting and final collection.
- Serve as a brand ambassador to develop client network and represent the Boutique to create brand desirability.
- Coordinate retail activities with Retail Manager including Merchandising, Visual Merchandising, and Client Development in order to synergize the needs of all departments for achieving common corporate objectives.
- Maintain the upkeep of selling space, visual merchandising and image of the store are in ES standard.
- Guarantee all the internal procedures & guidelines are in line with ES requirements while maintaining the safety of the assets
- Report on buying trends and client needs based on the market.
- Supervise the daily opening and closing procedures of the boutique and perform the necessary transactions on POS.
- Oversee store maintenance needs and communicate to related parties for support.
- Coordinate in-store events which include seasonal sales, trunk shows etc. and participate in the events outside the Boutique.
- Demonstrate empowerment to solve customer problems and meet customer’s needs.
- Liaise with local authorities and contractors
- Supervision and recruitment of business affiliates
- Involved and responsible for seasonal buying
Team Management
- Develop strategic & ambitious professional team and individual goals.
- Lead the team to establish and maintain strong, trustworthy and long-term relationships with key clients.
Position Requirements:
Experience
- Minimum 10 years of relevant working experience with at least 8 years at managerial level in luxury retail industry
Competencies
- Target-oriented and client focus.
- Strategic thinking and well organized.
- Capability to drive for results and deliver excellence.
- Entrepreneurial spirit and able to embrace change.
- Strong leadership and management skills.
- Self-motivated, proactive and passionate in luxury fashion industry
