HR Coordinator
Location: Dallas, TX 75390
Position Type: Contract (Hybrid - Must be in DFW, work onsite 2 days a week)
Contract Length: Open
Pay Rate: $22-25/hour
About the Position:
Wheeler Staffing Partners is seeking three HR Coordinators to join our team on a contract basis. This role is essential in supporting the Leave of Absence team with data entry and employee information management as we roll out a new PTO policy on September 1st. Candidates with experience in payroll, HR, and leave of absence processes are preferred. Attention to detail is crucial.
Responsibilities:
- Provide responses to inquiries from new hires, employees, and external customers related to data entry, transactions, tuition reimbursement, employee onboarding, records management, and general customer service.
- Receive, triage, route, or answer customer HR inquiries promptly and provide information and resources as needed.
- Support monitoring and resolving pending HR requests, ensuring timely follow-up and resolution.
- Identify and recommend changes to existing methods and systems to improve accuracy, efficiency, and responsiveness.
- Process, review, and audit various human capital management (HCM) employee transactions.
- Deliver excellent customer service for all preboarding activities; provide status updates to Talent Acquisition Partners and hiring managers.
- Complete new hire transactions in the applicant tracking system accurately and timely; initiate pre-employment tasks, such as background check processes.
- Provide new employee orientation information, answer questions, and guide new hires in preparation for their first day.
- Confirm details in the applicant tracking system are accurate before new hire processing; complete HCM new hire transactions if needed.
- Process employee requests such as verifying prior state service, verification of employment, and public service loan forgiveness forms.
- Prepare departmental files for employee requests, performance appraisal requests, and legal requests (subpoenas or TPIA requests), adhering to institutional records and retention policies.
- Prepare employee files for regulatory review and audits, ensuring appropriate documentation is collected to create and maintain new employee files for staff employees.
- Review and process employee tuition applications for departmental approval; communicate with employees on tuition reimbursement inquiries.
- Complete and initiate all tuition reimbursements for processing; ensure all necessary documentation is obtained and adhere to tuition policy.
- Efficiently prioritize workload to ensure all tasks are accomplished in a timely manner.
- Adhere to all HR Services’ standard operating procedures.
- Provide back-up support for the HR Services Support team, as needed.
- Perform other duties as assigned.
Minimum Qualifications:
Education/Experience:
- Required: Bachelor’s Degree (no experience required) or relevant years of experience in lieu of education (minimum of four (4) years of related experience with no degree).
- Preferred: Experience in Human Resources, customer service, data entry, or related fields. Experience with ATS, CRM, and HRM systems – specifically Taleo and PeopleSoft.
Knowledge, Skills, & Abilities:
- Ability to interpret policy and apply procedures, techniques, or practices to work problems.
- Excellent telephone and personal customer service skills with all levels of internal and external personnel and organizations.
- Effective verbal and written communication skills.
- Proficient in reading, writing, simple to advanced mathematics, data analysis, and report writing.
- Good computer skills.
- Thorough knowledge of records management storage and retrieval systems.
- Ability to type 30 words per minute.
- Good judgment and decision-making skills.
Join Wheeler Staffing Partners to be part of a proactive HR Services Team focused on improving systems, processes, procedures, and data management. If you are detailed-oriented and have relevant experience, we encourage you to apply for this exciting opportunity!
