Key Responsibilities/Duties:
- Update and maintain the database(s) used to manage licenses, permits, leases, and agreements
- Query database, send renewal notices to customers, and follow-up as needed
- Assist in executing requests for licenses, marine construction permits, and dredged material placement agreements, including renewals and amendments
- Perform general data entry tasks
- Manage quality control procedures to ensure appropriate documentation is received, invoicing is generated, legal documents are produced, and refund requests for deposits and fees
- Prepare files/projects and execute Records and Information Management procedures
- Apply geographic information systems (GIS) and various internal and external databases to research and resolve submerged land use and ownership issues
- Maintain knowledge of the federal, state, and local laws, rules, and regulations affecting the Port of Houston Authority’s channel department and regulatory compliance programs
- Provide customer service to internal and external clients and applicants by various means, including meetings. Provide information and general knowledge of company policies, practices, and operations
Position Summary:
Provides administrative (or administrator), database, and project control support for the management of Port Authority-owned land and submerged land, including pipeline licenses, marine construction permits, submerged land leases, and dredged material placement agreements. Requires knowledge of project controls, database creation, maintenance, & customization, invoicing, program policies and procedures, customer-focused relationship building capacity, and independent judgment. Serves as liaison with internal and external customers and stakeholders.