6-month contract
$30-45/hr
Minneapolis, MN, North Haven, CT, or Lafayette, CO
Hybrid - Onsite 1x/week (Wednesdays)
Responsibilities may include the following and other duties may be assigned. Provides project or program support to a functional group or business process. Monitors program/project/system status, budgets and timetables. Applies knowledge of and experience in company operations to assist in the development, implementation and administration of program/system guidelines and procedures. Gathers and compiles information for reports. Provides technical support, which may include program/system training, program/system documentation, data extraction, data review, tracking and coding.
- Configuration Management:
- Coordinates with Product Release and Configuration Assurance to prepare and route Engineering Change Orders and Change Actions (CO/CAs).
- Fulfill internal customer requests for electronic versions of labeling.
- Review parts prior to CO/CA release to ensure that all requirements for end item components and specifications are met, escalating issues as necessary.
- Create and maintain end items in a product lifecycle management (PLM) system.
- Quality System:
- Coordinate with Product Release and Quality Systems to prepare and route product design documentation.
- Perform change control audits of labeling and packaging components.
- Perform proofs of labeling components and print vendor labeling.
- Ensure personal understanding of all quality policy/system items that are applicable.
- Follow all work/quality procedures to ensure quality system compliance and high-quality work.
- eManuals Release:
- Perform the eManuals Release Administrator (ERA) role by staging and releasing manuals to the eManuals website for the operating unit, including specifying the attributes.
- Coordinate activities surrounding the qualification and release of eManuals for product launches.
- Participate in user acceptance testing for the eManuals website as needed.
- Follow established editorial guidelines for populating the attributes of eManual records on the eManuals website.
- Participate in requirements definition and testing for new features on the eManuals website.
- Work closely with internal and external partners to assist in troubleshooting problems with content, quality, or schedule and negotiate resolution of issues.
OFFICE SUPPORT CAREER STREAM: Individual contributors who provide organizational related support or service (administrative or clerical) for other members within the organization. The majority of time is spent in the delivery of support services or activities, typically under supervision.
DIFFERENTIATING FACTORS Autonomy: Established and productive individual contributor. Works on clerical and administrative assignments that may require application of prior experience. Works under moderate supervision, making minor adjustments to methods and processes. Organizational Impact: Works to deliver on day to day objectives with direct impact on achievement of results for the job area, including moderate scheduling or customer satisfaction implications. Work consists of tasks that are typically routine, with some deviation from standard practice .
Innovation and Complexity: Checks and makes minor adjustments to work methods to solve problems that are routine and typically exist in current work processes and systems. May be required to highlight areas of concerns/problems and puts forth solutions in own job area. Communication and Influence: Communicates typically with internal contacts within and outside of immediate team. Obtains and provides information requiring some explanation or interpretation .
Required Knowledge and Experience: Requires full job knowledge of systems and procedures obtained through prior work experience or education. Requires minimum of 2 years of relevant experience.