Imaging Systems Engineer
The Imaging Systems Engineer, under general direction, is responsible for the day-to-day operation, administration, and support of all core clinical imaging systems (PACS, RIS, Voice Recognition) and ancillary systems. The Imaging Systems Engineer performs core imaging informatics system security maintenance, application maintenance, system maintenance, quality assurance, quality control, training, systems troubleshooting and coordination of system upgrades. The Imaging Systems Engineer works with organizational clinicians, staff, and vendors to facilitate connectivity to core clinical imaging systems, training, system modification and issue resolution.
Responsibilities include:
90% Operational: Provide administration, support, installation, maintenance, management, and coordination of enterprise-wide Keck Clinical Imaging Systems. Provide off-hour on-call support for issues; apply expertise and independent judgment for full resolution. Work on assigned projects both independently and as part of a team. Provide on-call support.
10% Design: Assists with the design and may lead projects in the implementation and support of Keck Clinical Imaging Systems.; assist in ensuring stability and functionality of the assigned systems. Provide escalation support, troubleshooting and root-cause analysis of issues; assist in identifying and trouble-shooting information system problems, including isolating problems, recommending appropriate solutions and implementing solutions. Work closely with all IS teams to maintain Clinical Imaging Systems that are compliant with organizational standards and policies.
Minimum Education/Experience:
Bachelor’s degree in Engineering, Biomed, Comp Sci, or related
If no bachelor’s degree, must have equivalent combination of experience and education that would demonstrate the capability to perform essential functions
Minimum 1 year of experience supporting clinical imaging technology
Minimum 1 year experience with installation, operations, maintenance, and support of minimum of 2 of the following systems: RIS, Radiology PACS, Cardiology PACS, Voice Dictation, Advanced Post Processing, RadOnc EMR, EKG/EEG, GI.
Working level knowledge of DICOM, HL7 and IHE required.
Working level knowledge of Imaging Modalities (XR, US, MRI, CT, Nuclear, Mammo, EKG).
Demonstrate basic competency and ability to support Imaging Informatics system interfaces.
Knowledge of LAN/WAN, Wired/Wireless networking technologies.
Knowledge of computer hardware (Advanced Workstations, Diagnostic monitors).
Basic/Advanced competency with Microsoft Windows OS at Desktop/Server level.
Detail oriented with strong organizational skills, ability to multitask and work in a dynamic, fast paced environment
Strong analytical and problem solving skills combined with exceptional business acumen.
Ability to work alone assertively completing projects by deadlines
Ability to communicate effectively both orally and in writing.
Able to establish and maintain effective working relationships with co-workers and others, interacting and maintaining a strong sense of teamwork and collaboration
Must be able to interact effectively with Clinicians, Patients, Vendors, Peers, Staff and Management within the organization.
Able to present professional telephone etiquette
Able to respond quickly in emergency situations
Able to provide on call 24/7 as needed.
Able to travel to multiple service locations as requested.