Join Our Team as a Floor Ambassador!
Location: Monday - Friday, 9 AM - 6 PM
Compensation: $23.50 per hour
Benefits: Enjoy a work-life balance with paid lunch three times a week and free parking!
Are you a hospitality professional looking for a role that offers a great work-life balance in a dynamic environment? Join Forrest Solutions, where we provide onsite outsourced solutions based on best practices for managing non-core business functions. As an experienced Floor Ambassador, you will be an integral part of our team, ensuring a high-end client experience through exceptional service and office organization.
Why You’ll Love Working With Us:
- Work-Life Balance: Enjoy a regular Monday to Friday schedule from 9 AM to 6 PM.
- Perks: We provide lunch three times a week and free parking.
- Engaging Work Environment: Be part of a high-energy, fast-paced corporate setting serving high-end clientele.
- Career Growth: Opportunities to learn and grow within a supportive team.
Key Responsibilities:
- Deliver an outstanding hospitality experience for all clients and visitors.
- Manage conference room and flex workspace setup, breakdown, and maintenance.
- Handle high-volume requests across multiple departments efficiently.
- Communicate effectively with departments, including Conference Services, Catering, and Audio Visual.
- Oversee inventory management of food, beverages, and office supplies.
- Maintain breakroom areas, including cleaning, restocking, and ordering office lunches regularly.
- Coordinate with facilities, engineering, and building management to ensure full office functionality.
- Move around the office space to attend to client needs and ensure smooth operations.
- Answer company phone lines and direct callers appropriately.
- Track information in a SharePoint database.
- Collaborate with the Security team to register visitors and guests.
- Ensure all conference room setups meet standards prior to meetings or events.
- Finalize planning details with clients and communicate with relevant departments.
- Ensure all conference rooms are cleaned promptly after events.
- Serve as the primary point of contact for employee requests.
- Run end-of-day reports and restock office and conference room supplies.
- Assist with any other reasonable requests.
Requirements:
- High school diploma or equivalent; college degree preferred.
- At least 3 years of administrative or hospitality experience required, with 2 years in a corporate setting.
- Proficient in Outlook and calendar scheduling.
- Possess a high-energy, white-glove hospitality mindset and demeanor.
- Flexible schedule to support potential overtime when needed (operating hours: 7 AM – 7 PM).
- Strong multitasking and time management skills.
- Ability to maintain uniform and grooming standards suitable for a corporate environment.
- Effective communication skills, both written and oral (writing sample required).
- A team player with a positive attitude who can motivate peers.
Physical Demands:
This role requires frequent movement throughout the office to ensure organization and restocking levels are maintained and reported.
Join us at Forrest Solutions and bring your passion for hospitality to a team that values your contributions!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
