Join Our Team as an Operations Manager!
Are you ready to take your career to the next level? We're looking for an Operations Manager to be a key player in our Software & Cloud Marketplace Delivery team! In this role, you'll streamline operations for our off-catalog software sales process, helping our sales team deliver exceptional customer experiences.
What You’ll Do:
- Customer Onboarding: Facilitate seamless setup for our clients.
- Quote Management: Prepare competitive off-catalog quotes, ensuring the best pricing and swift responses.
- Collaboration: Work closely with sales, procurement, and marketing teams to enhance operational efficiency.
- Issue Resolution: Address partner concerns and ensure quick resolution to foster strong relationships.
- Continuous Improvement: Push for enhanced customer satisfaction through proactive support and problem-solving.
What We’re Looking For:
- A Bachelor’s degree or equivalent experience.
- Exceptional communication and organization skills.
- A customer-centric mindset with a knack for problem-solving.
- Ability to thrive in a fast-paced, team-oriented environment.
What We Offer:
- Competitive Compensation: $60-$80K (mix of base salary and bonus)
- Generous Benefits: Comprehensive medical, dental, and vision coverage, 401k with matching, wellness programs, and more!
- Work-Life Balance: Abundant paid time off, including holidays, volunteer days, and a floating holiday for your birthday.
- Professional Growth: Access to tuition reimbursement, learning opportunities, and employee stock purchase plans.
- Flexible Work Environment: A hybrid-friendly culture that values collaboration and inclusivity.
- And much more!
Join us in a culture-first organization where we prioritize collaboration and growth. If you're ready to make an impact, apply today!
*Note: We are currently unable to consider candidates residing in Hawaii.*