The Member Enrollment Representative is responsible for generating new leads, presenting the healthcare model to potential clients, nurturing leads through webinars and onboarding processes, and contributing to the growth of new opportunities. The role involves various communication methods, including phone calls, emails, and webinars, as well as maintaining relationships with existing clients and leveraging those relationships for new group development.
What's in it for you?
- Compensation based on experience.
- Faith and purpose-based career opportunity!
- Fully paid health benefits
- Retirement and Life Insurance
- 12 paid holidays PLUS birthday
- Professional Development
- Paid Training
Essential Job Functions
- Generating a continual pipeline of leads across all 50 states.
- Responding to prospects through various communication channels, including chat and text.
- Setting up and conducting webinars and in-person presentations.
- Developing referrals and contacts with potential clients.
- Ensuring high-quality service delivery and addressing member questions and concerns.
- Maintaining relationships with existing group leadership and leveraging them for new group development.
- Providing recommendations to retain memberships and improve services.
- Logging interactions in tracking systems (Salesforce & HubSpot).
- Collaborating with other departments and assisting as needed.
- Upholding the organization's Core Values and Mission Statement.
Education, Experience, and Skills Required
- High school diploma or equivalent.
- At least 1 year of prior sales experience (2 years preferred)
- Strong verbal communication skills, including phone and email etiquette.
- Proficiency in using computers, word processing, and spreadsheet software.
- Good organizational skills and ability to manage multiple projects and deadlines.
- Self-motivation and teamwork skills.
- Conflict resolution skills and willingness to seek guidance when necessary.
Working Conditions
- Flexibility with operating hours (8:00am – 6:00pm)
- Adherence to the organization's rules and regulations.
- Occasional travel for business purposes.
- Ability to effectively present and communicate to various audiences.
- Physical ability to handle promotional materials and conference displays.
- Reasoning ability to solve a range of onboarding issues and problems.
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.
