We are seeking a highly skilled and motivated Senior Sales / Applications Engineer to support our vacuum lifters and crane systems division (Manual Handling). The ideal candidate will provide technical expertise, design support, and customer interaction to drive sales and ensure the successful implementation of our solutions. This role requires a blend of engineering skills, problem-solving abilities, and customer focus to deliver exceptional service and support to our clients. Must live in the Raleigh-Durham area and be flexible to be in the office at least 3 days per week and as needed.
Responsibilities
• Learn and apply vacuum automation theory and practical experience, product line knowledge, as well as market and competitor knowledge to recommend safe and correct solutions.
• Determine the right solution options for unique applications presented by customers.
• Employ project management skills, test and specify product projects for customers.
• Build rapport with and support end customers, distributors and outside sales team with product support questions from the office and occasionally on-site.
• Provide and support quotations to customers and distributors, as needed.
• Support other colleagues when necessary, including answering phones and assisting in assembly services.
• Attend trainings offsite, including at the parent company, customer sites and occasionally attend trade shows.
• Provide market and product feedback to Product Management.
• Serve as a mentor to Jr Application and Application Engineers.
• Other job duties as assigned.
• Travel with assigned sales staff to review projects and/or requests at least once a year with each assigned Regional Sales Manager.
Qualifications
• Bachelor’s Degree in Mechanical or Mechatronics Engineering.
• A minimum of 8-10 years of experience as an Applications Engineer or experience in Industrial manufacturing processes.
• Must be detailed oriented with a passion for developing and improving processes.
• Industry knowledge or a strong interest in technology, sales channels and business development is desirable.
• Self-motivated with a hands-on approach.
• Strategic thinking and project execution are desirable.
• Excellent communication skills and the ability to work as part of a team and function independently.
• Strong analytical/statistical analysis skills.
• Proficient in MS Office, sales contact management software, and the ability to learn new computer systems. Experience with Solidworks / AutoCAD is preferred.
• Attention to detail and ability to manage multiple projects in a timely manner.
• Must have a high level of professionalism and responsiveness to both internal and external customers.
Preferred Qualifications
• Project management training and experience
• Product management experience
• Experience as a team lead or supervisor, or served in a mentor capacity
• Experience working in the material handling industry
Perks and Benefits:
- Excellent compensation package, including an annual 10% bonus.
- Potential for monthly bonuses.
- We pay over 85% of medical benefits and a significant portion of the deductible along with a company-paid HRA Flex card.
- 401k plan with a 6% company match.
- Paid Time Off benefits starting first day of employment.
- Hybrid work schedule
