Summary
Responsible for generating new installation projects for alarm systems through electrical contractors and end users, estimating project based on cost of labor, equipment, and materials; securing the monitoring/service contract following the installation.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Identify, develop, and maintain quality clients within the Fire Alarm market that align with the growth strategy of the business.
- Develop, implement, and maintain market-specific business plans for growth.
- Service existing accounts to maximize service and account retention while cross-selling across multiple product offerings.
- Submits orders by referring to price lists and product literature.
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Estimate projects including fixed price service as required for projects ranging from $100k-$1MM+.
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
- Maintain oversight and responsibility for all projects within in the portfolio.
Education And/or Experience
Bachelor's degree from four-year college or university and 3+ years related experience and/or training or equivalent combination of education and experience. Prior fire alarm or low voltage sales experience is required.
Computer Skills
Microsoft Office, Word, Excel, PowerPoint, HRIS Systems (prefer UltiPro).
