Operations Process Analyst
Chicago – hybrid, 3 days a week in the office
$80,000 - $100,000 + bonus and benefits
The Company
An Operations Process Analyst role is available for this world leading Law firm who has developed an enviable reputation for advising world-leading corporate and financial institutions across some of the world's leading companies and financial institutions including a significant number listed on the Fortune 100, FTSE 100 and DAX. Covering a broad range of practices including Banking & Finance, Capital Markets, Intellectual Property, Joint Ventures & Strategic Alliances, Mergers & Acquisitions and Real Estate, the business operates across Asia, the Americas and Europe. This is an exciting opportunity to be part of a collaborative and diverse organisation. This is a key role where you will provide business insights, process mapping and assist with specific projects / strategies.
Key Responsibilities of the Operations Process Analyst
- Develop and administer methods to track and provide insights on daily, monthly and other departmental processes and activities
- Produce sophisticated process mapping and procedure documentation
- Supports administration of departmental performance metrics, KPI’s and related analysis
- Develop educational materials for the department and department’s customer base
- Develop a departmental schedule; publishes performance versus standards
- Develop and administer quality assurance, control review, and business continuity programs
- Support system enhancement initiatives
- Assist in automating departmental processes and activities
Skills & Attributes of the Operations Process Analyst
- Bachelor’s degree in Engineering, Business, Accounting or a related field is strongly preferred
- You will be an experienced Analyst with knowledge of process design, mapping & procedure documentation
- You will have advanced proficiency in Microsoft Office products, including Word, Power Point, and advanced Excel skills (Pivot Tables, VLookup’s, VBA macros, etc.)
- Prior experience building dashboards in PowerBI, Google Looker, or other data visualization tools is preferred
- Proficiency in Microsoft Power Automate or Power Apps is strongly preferred
- As a Business Analyst you will have exceptional communication skills, both written and verbal, and sharp critical thinking and analytical skills
Follow us on LinkedIn for up-to-date industry news and our latest vacancies: https://www.linkedin.com/company/harcourt-matthews/ and https://harcourtmatthews.com/blog/
Applications can only be considered from those eligible to live & work in the USA without restriction.
Harcourt Matthews is acting as an Employment Agency in relation to this vacancy. Our divisions include: Legal Operations (Legal Tech and Legal Project Management, LPM, Operations Project Managers, Change, Innovation and Process Improvement); Accounting & Finance (Part and fully qualified Accountants); Pricing & Strategy; Pfi/PPP & FM.
Harcourt Matthews is committed to diversity and inclusion. We value and encourage applications from all ethnicities and welcome everyone regardless of social background, disability, gender identity, and orientation. Diversity benefits us all and challenges our assumptions.
Keywords: collections, credit control, billing, senior, law, legal, LLP, attorney, partner
Ref: BHJOB3543_5886
