Position Overview:
The ERP Program Manager will be responsible for leading the planning, execution, and delivery of D365 ERP implementations across the organization. This role requires a strategic thinker with strong leadership skills and the ability to drive change in a fast-paced environment. The ideal candidate will have a proven track record of managing complex ERP projects and a deep understanding of Microsoft Dynamics 365 functionalities.
Key Responsibilities:
- Project Leadership: Oversee the end-to-end project lifecycle for D365 ERP implementations, ensuring projects are completed on time, within scope, and within budget.
- Stakeholder Management: Collaborate with cross-functional teams, including finance, operations, IT, and management, to define project goals, deliverables, and timelines.
- Requirements Gathering: Work with stakeholders to identify business requirements and translate them into actionable project plans.
- Risk Management: Identify potential project risks and develop mitigation strategies to ensure project success.
- Change Management: Lead change management initiatives, ensuring smooth transitions for users and minimizing disruptions during implementation.
- Training and Support: Develop training materials and provide support to end-users, ensuring they are equipped to utilize the new system effectively.
- Performance Monitoring: Track project performance using appropriate tools and techniques, reporting on progress, and making adjustments as necessary.
- Continuous Improvement: Identify opportunities for process improvements and enhancements within the D365 environment.
Qualifications:
- Bachelor’s degree in Business Administration, Information Technology, or a related field.
- Minimum of 7 years of experience in ERP program management, with a focus on Microsoft Dynamics 365 implementations.
- Proven track record of successfully managing large-scale ERP projects from inception to completion.
- Strong understanding of D365 modules, functionalities, and best practices.
- Excellent communication, negotiation, and interpersonal skills.
- Project Management Professional (PMP) or similar certification is a plus.
- Strong analytical and problem-solving skills.
