Company Description
Since 1975, Flannery Inc. has been the premier manufacturer of aluminum and steel trims in the United States. Our family-owned and operated business offers a wide range of trim products designed for interior and exterior wall systems. From drywall to panel and ceiling trims, we provide high-quality products to builders, architects, and owners. Our dedicated customer service and technical assistance ensure the success of building designs.
Job Description
This is a full-time on-site role for a Customer Service Representative at Flannery, Inc. in Fort Worth, TX. The Representative will be responsible for answering phones, resolving issues, scheduling freight pick-ups, providing product information, creating sale orders, and ensuring customer satisfaction on a daily basis.
Qualifications
- Customer Service and Customer Experience skills
- Good Phone Etiquette
- Ability to work effectively in a team environment
- Microsoft Office proficiency
- Experience in writing sale orders
- Experience in scheduling freight pick-ups
- Attention to detail and organizational skills
- Experience with Quickbooks is a plus
- Experience in the manufacturing industry is a plus
What does it look like to work for Flannery?
• Competitive Salary
• Benefits included:
o Health Insurance
o Dental and Vision
o Paid Time Off
o Profit-Sharing