Job Overview:
We are looking for an energetic individual willing to develop their career with our highly respected professional services company. As an Information Technology (IT) Sales Representative, you will be responsible for identifying potential customers, generating sales leads, and converting prospects into clients for IT services. You will gain expertise in the IT industry, understand client needs, and deliver solutions that enhance their business operations. This role requires excellent communication, customer service, and sales skills.
Key Responsibilities:
- Sales Generation:
- Proactively seek out new sales opportunities through cold calling, networking, and social media.
- Identify potential clients and generate leads by understanding their IT services needs and challenges.
- Present and demonstrate IT services to prospective customers.
- Customer Relationship Management:
- Build and maintain long-lasting relationships with clients by understanding their ongoing IT requirements and providing relevant services.
- Manage client accounts to ensure repeat business and customer satisfaction.
- Product Knowledge:
- Develop a deep understanding of the company's IT services, such networking and security services.
- Stay updated with industry trends and emerging technologies.
- Sales Process Management:
- Track and manage all sales activities in the company’s CRM system.
- Meet and exceed individual sales targets and contribute to team goals.
- Provide accurate forecasts and reports to management on sales performance and customer feedback.
- Client Support:
- Serve as a point of contact for clients, addressing their queries and offering post-sale support.
- Collaborate with the technical team to ensure seamless implementation and integration of IT solutions.
Requirements:
- Education:
- Bachelor's degree
- Skills and Qualifications:
- Excellent communication and interpersonal skills.
- Basic understanding of IT products, services, and trends.
- Strong customer service orientation and problem-solving ability.
- Self-motivated and driven to achieve sales goals.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM tools.
- Experience:
- Previous experience in sales, customer service, or the IT industry (internships or part-time work is a plus but not required).
Compensation:
- Competitive base salary with commission structure.
- Health and wellness benefits.
- Opportunities for professional growth and development.
Working Hours:
Monday to Friday, 8:30 AM – 5:30 PM, with occasional flexibility for client meetings.
