We’re Hiring! Our key client in clinical robotics is looking for additional members for their team. We have an AV Operations Engineer on the team.
Pay Rate: $55.00/hour on W2
Work Type: Onsite - Sunnyvale, CA 94086 (Locals Only)
Work Hours: 6:00 - 6:30 AM till 3:00 - 3:30 PM PST.
Duration: 6+-month contract (with possible extension)
Core skills:
- Audio Video Technology
- Supporting and setting up Audio/Video systems for small to large rooms including public spaces.
- Supporting Web Conferencing applications for onsite, remote, and hybrid meetings (i.e., Zoom, teams).
- Setting up, troubleshooting, deploying and maintaining hardware and software for enterprise.
Key Responsibilities:
- Carry out regular preventative room checks, ensuring all equipment functions correctly under the room check procedure.
- Ensure that all faults are reported in the correct way and on time.
- Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly.
- Provide first-line support, including on-the-spot diagnosis and rectification of minor faults and problems as and when they occur.
- Ensure all multimedia/presentation rooms are maintained in good working order
- Perform maintenance visits, and ongoing technical support and provide advice and information to colleagues in the support team.
- Communicate effectively to peers, management, and customers.
- Creating and updating tickets
- Responding to incoming incidents and/or help requests from end-users
- Prioritizing and scheduling tickets and resolutions.
- Evaluating documented resolutions and analyzing trends for ways to prevent future problems.
- Performing duties with minimum supervision and making good judgment calls for system issues escalation.
- Perform quality assurance checks on installations and identify any issues that need resolving, and work in close collaboration with the AV integration team and the project manager to ensure they are resolved.
- Responsible for fault finding and technical resolution during the commissioning phase, escalating to third parties where necessary.
Raise PBC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veterans' status, sexual orientation, or any other characteristic protected by law. Raise PBC is an equal-opportunity employer encouraging diversity in the workplace.