Immediate need for a talented Loan Administration Specialist. This is a 12+ months contract opportunity with long-term potential and is located in Chicago, IL(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID: 24-43709
Pay Range: $35 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- We are seeking an experienced Loan Administration Specialist with a strong understanding of Mortgage Partnership Finance (MPF), delinquency management, and investor relations.
- The successful candidate will possess strong analytical skills, substantial experience with Microsoft Access, and a commitment to exceptional customer service.
- Delinquency Reporting: Lead Servicer Outreach efforts for delinquency management, ensuring compliance with MPF and CFPB requirements.
- Data Analysis: Perform in-depth analysis of large data sets to identify trends and improve strategic outreach efforts.
- Reporting and Insights: Summarize outreach activities and develop clear, cohesive reports for business partners.
- Issue Resolution: Research and resolve complex inquiries and escalate issues as necessary.
- Cross-Training: Develop a holistic understanding of MPF Operations and support internal and external clients with broad mortgage-related knowledge.
Key Requirements and Technology Experience:
- Key Skills; Loan Administration, Delinquency Management, Loss Mitigation, Data Analysis.
- 2-5 years in mortgage, banking, or financial services.
- 3-5 years of customer service experience.
- Strong knowledge of delinquency life cycle and loss mitigation options (modifications, forbearance plans, deferrals, etc.).
- Technical Skills: Proficient with Microsoft Office (Outlook, Teams, Word, Excel, and particularly Access).
- Strong communication, problem-solving, and customer service orientation.
- Ability to work independently and manage time effectively.
- High attention to detail, especially in data review and reporting.
Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
