Roles and Responsibilities
- Translate business requirements into Kinaxis RapidResponse software specifications, following supply chain industry trends and best practices.
- Perform detailed discovery sessions with business users to understand and document RapidResponse configuration requirements, including: the customers’ supply chain network, operating model, system landscape, planning processes, as well as objectives and targets for Kinaxis implementation.
- Select standard functionalities in RapidResponse and design data model changes, solution configuration and customizations.
- Lead solution blueprinting and detailed design activities and
- Assign configuration tasks to project members according to their skills, review deliverables and track completion.
- Apply advanced mathematical models to address customer requirements.
- Understand Supply Chain Industry trends and benchmark customers performance against the same.
- Support data management and data integration activities, including source systems data transformation, data loading into Rapid Response, data cleanup and validation.
- Support services sales opportunities working with the Account Executives and Client Partners.
- Support customer and project team on Quality Control/Quality Assurance practices to the configured solution, including executing unit test scripts and supporting the execution of end-to-end tests and user acceptance tests.
- Support troubleshooting and resolution of solution issues
- Assess project performance and document lessons learned to increase institutional knowledge. Ensure solutions team adheres to Kinaxis methodologies and quality standards.
Required Qualifications / Experience
- Bachelor’s degree in operations research, Industrial Engineering, Engineering Management, Business Analytics, Computer Science, or related fields with a concentration in operations or analytics
- 7+ years of experience implementing any supply chain Advanced Planning Solutions like o9, Blue Yonder, Kinaxis, OMP, E2Open, etc.
- Firsthand experience in leading a team through at least 2 full lifecycle implementations of a supply chain planning solution including business requirement gathering, solution design & development, testing, go-live/cutover, hyper care, and value realization.
- Experience in Agile methodology to deliver large scale enterprise solutions.
Preferred Qualifications / Experience
- Certified as a Kinaxis Solution Architect or has completed all requirements for Kinaxis Solution Architect certification.
- Thorough understanding of supply chain planning concepts, processes (demand planning, supply planning, inventory management, S&OP, etc.), KPIs and best practices in supply chain planning
- Experience presenting on complex topics in a clear, concise, and effective manner.
- Strong analytical skills, data mining knowledge, and proficiency in handling and processing large volumes of data.
- Ability to identify key insights and critical thinking to prioritize and focus on the highest value opportunities or the biggest risks.
- Ability to communicate mathematical, technical, or software usage concepts to audiences with limited background / knowledge on the subject.
- Ability to drive and work in cross-functional teams, distributed across locations and time zones and across multiple hierarchy levels.
- Experience leading a project team in a project client environment.
