CONVENTUS MISSION AND VISION
Conventus Holdings Corporation was envisioned and created to reduce the number of economic intermediaries involved in the origination, funding and investment in the $25 billion real estate bridge loan market place. True to the Latin origin of the company’s name, “to bring together,” CHC existence and strength is anchored to a business model that removes unnecessary economic intermediates so that it can provide superior pricing and service to its clients. Our competitive edge in executing our mission is assembling, nurturing, and developing a collaborative group of talented individuals. To that end, diversity of experiences, perspectives, skills, and cultures is core to our mission and team.
POSITION
Full-Time, Salaried, Performance-Based Bonus
LOCATION: San Francisco, CA
Required 4 days per week in the office (Mon-Thu).
We are seeking a dynamic and results-driven professional to join our team during a pivotal stage in our company's growth. This role will report to the Chief Revenue Officer and play an important part in implementing our revenue growth strategy. The ideal candidate should bring a strategic mindset paired with a proven track record of operational excellence. This is a fast-paced role in an ever-changing environment, so the ability to be flexible and adaptable is key to success. If you thrive on ownership, innovation, and execution, this is the role for you.
RESPONSIBILITIES
Market Growth Planning and Management
- Create a strategic growth roadmap to expand Conventus’ geographic footprint, including plan to grow sales team in key markets
- Build and execute a methodical and repeatable process for entering new markets
- Cultivate and manage strategic partnerships to identify and capitalize on revenue opportunities, fostering long-term growth and mutual success
- Manage and enhance project prioritization with client-centric vision
- Manage company-wide Revenue Growth Strategy Forum
Sales Enablement
- Develop and implement innovative strategies to optimize sales efforts and drive new client growth
- Support new product development and enhancements to meet client demand
- Define and communicate clear value propositions and competitive advantages for all product sets
Deliver Best-In-Class Client Service Experience
- Collaborate and ideate on how to continuously improve on our best-in-class client experience, including creating a programmatic way to understand the client journey and building a feedback loop to ensure we are constantly delighting our clients
- Create initiatives to improve client experience and engagement
- Partner with Operations to drive best-in-class client service across client journey
Data and Intelligence
- Collaborate with teams to enhance CRM capabilities
- Develop strategies to leverage data and analytics to enhance lead generation and improve client experience
- Develop performance metrics and reporting to drive accountability for growth objectives
- Develop, implement and distribute sales forecasts and related budget expectations
Qualifications:
- Strategic thinker with a deep understanding of our products, competitors, market dynamics and client behavior
- Ability to operate independently and take responsibility for delivering results
- Strong project management skills with ability to constantly prioritize focus in a high growth and dynamic environment
- Strong ability to work cross-functionally to achieve goals
- Commitment to constantly build external relationships to shape perspective
- Exceptional analytical skills and data-driven decision-making capabilities
- Excellent communication and interpersonal skills
- Highly adaptable with the ability to thrive in a fast-paced, ever-changing environment
- Bachelor's degree in Business, Finance, Economics, Marketing, or a related field; MBA or equivalent experience preferred
Mindset and Character
At CHC, we look for future employees who demonstrate and have the mindset and character of our following 5 core values:
Outperform
- Consistently achieves and exceeds expectations
- Has a curiosity to explore new avenues for growth and/or efficiency
- Strives for excellence and is accountable for area of responsibility
- Encourages other team members to reach such a level
- Fundamentally hard working
Diligence
- Thoroughly completes tasks at hand
- Performs duties in a way that is focused around protecting capital
- Employs a level of care and attention to detail in all activities
Responsiveness
- Demonstrates prompt and effective communication in all situations
- Anticipates the needs of clients and colleagues, acting swiftly to address them
- Balances urgency with quality, ensuring timely and thoughtful responses that align with company goals
Communication
- Gathers and shares customer information and needs
- Timely shares information about loan and business risk
- Shares ideas and learning moments across the team
- Embraces the communicative and proactive management style
Delight the Customer
- Strict customer focus across all activities
- Clients always come first
- Continuously thinking of ways to enhance the client experience
- Don’t sweat the small stuff, play the long game with clients
Department: Office of the COO
