Job Title: UX Designer - IT Sustainability
Location: Hybrid Onsite in Issaquah, WA 2-3x / Week
Type: 6 Month Contract to Hire
Job Description:
User Experience (UX) Designers are responsible for creating satisfying and compelling experiences for users of a product, often drawing on results from user research and workflow analysis. They also provide product usability, evaluation, and support to product development teams, including the analysis and investigation of applications/systems, including tactile methods, visual graphics, web, multimedia, voice response, and conversational user interaction.
Job Duties/Essential Functions:
- Performs quality assurance testing on developed pages and facilitates discussion to address defects/bugs.
- Conducts website research, such as assessments or competitive analysis of outside retailers.
- Prepares and facilitates usability testing (e.g. formative vs summative test, moderated vs unmoderated test, in-person vs remote, A/B tests).
- Prepares and facilitates field research using the most appropriate evaluation method (observations, interviews, etc.).
- Creates sitemaps and process flows.
- Adheres to best practices and common patterns across devices for interactions, such as form
- controls, mobile transitions, and desktop interactions (popovers, hover effects, etc.).
- Complies with usage of visualization principles/best practices and converts requirements into designs that are appropriate for users and their context of use.
- Applies understanding and usage of appropriate Accessibility (ADA) patterns across devices (desktop, tablet, mobile).
- Collaborates with solution architects, product owners, business users, and other IT/business stakeholders to design exceptional user experiences specific to pharmacy and health care.
- Solves complex design problems using the user-centered design (UCD) process to account for user goals, accessibility, business requirements, and development needs.
- Uses a variety of iterative design methods to drive thoughtful design decisions, including sketches, process flows, wireframes, and interactive simulations/prototypes.
- Analyzes and evaluates current user interfaces and proposes usability improvements (i.e. expert reviews).
- Conducts competitive analysis research to better understand prevalent interaction designs/solutions.
- Creates interactive simulations/prototypes to help project teams, stakeholders, and users explore and understand proposed business solutions.
- Maintains and enforces UX style guides, UI standards, and interaction design pattern libraries.
- Regular and reliable workplace attendance at your assigned location
- Ability to operate vehicles, equipment or machinery
- Computer, phone, printer, copier, fax
Experience, Skills, Education & Licenses/Certifications:
Required:
- A Minimum 4 years’ demonstrated professional experience as a UX designer
- Online portfolio demonstrating the ability to create great design solutions applying UCD methodologies.
- Experience combining design thinking with OKRs.
- Expert knowledge of current industry design tools, specifically Figma.
- Demonstrated understanding of mobile UI patterns and interactions and experience designing for native mobile applications.
- Experience with design system frameworks.
- Strong understanding of accessible design principles and familiarity with WCAG 2.1 guidelines.
- Experience with front end development technologies (HTML/CSS).
- Demonstrated ability to plan and conduct user research activities, such as developing personas, user stories, conducting competitive analysis, expert reviews, user interviews and contextual inquiry, field research, and surveys.
- Experience with planning and executing usability studies and reporting results back to project teams and business stakeholders.
- Creative and pragmatic problem solver with a strong attention to detail.
- Strong presentation and facilitation skills are needed to clearly communicate design decisions and influence business stakeholders.
- Ability to iteratively refine designs based on feedback and collaboration with leadership and peers.
- Strong time management skills and the ability to be self-directed when needed.
- A strategic thinker able to act tactically and solve problems quickly.
- Ability to manage multiple projects at one time.
- Ability to stay aware of current and emerging industry trends and best practices.
Recommended:
- Bachelor's degree or certification in User Experience Design or equivalent experience.
- Experience in the Sustainability space would be ideal
- Experience designing cross-channel experiences for mobile and web.
- Experience designing user interfaces in an enterprise Agile environment.
- Comfortable designing for both B2B and B2C projects, including international.
- Successful internal candidates will have spent one year or more on their current team.
