When it comes to the guest experience, we are 100% obsessive about making it as perfect as possible. Our Senior Leadership Team, while overseeing the overall operations, finance, and marketing of our brand, is accountable to every person who visits or stays with us, as well as our employees and our partners, whether that means greeting a guest, ensuring that every brand standard is upheld, or overseeing the strategy for development of a new hotel.
We’re currently in search of a seasoned, insightful, and innovative Director of Front Office —a thought leader with a gift for service and an instinct for leadership, whose most important tasks are to ensure the excellence of the entire guest experience, as well as the brand’s operational and financial results.
About you...
Passionate about hotel operations and guest service with a minimum of 4 years of similar work experience.
A post-secondary diploma or degree would be a plus.
An expert in hotel rooms division operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
Excels at communication, both verbal and written.
Is flexible and willing to meet the demands of a 24-hour operation.
Grow with us...
When it comes to the 1 Hotel Central Park guest experience, we are 100% obsessive about making it as perfect as possible. Our Senior Leadership Team, while overseeing the overall operations, finance, and marketing of our brand, is accountable to every person who visits or stays with us, as well as our employees and our partners, whether that means greeting a guest, ensuring that every brand standard is upheld, or overseeing the strategy for development of a new hotel.
We’re currently in search of a seasoned, insightful, and innovative Director of Front Office —a thought leader with a gift for service and an instinct for leadership, whose most important tasks are to ensure the excellence of the entire guest experience, as well as the brand’s operational and financial results.
