Position: Sales Operations Manager
Department: GM office
Position Overview:
Wondfo USA is looking for a Sales Operations Manager that will report to our General Manager. This position is based in our San Diego, CA location and is not a remote position. The Sales Operations Manager play a pivotal role in aligning sales strategies with business objectives.
Responsibilities:- Own monthly and quarterly business reviews, leading finance, sales, marketing, R&D and strategy leads in compiling a document for GM, guiding deep dives as needed.
- Partner with business analytics counterparts to develop and maintain comprehensive reporting and dashboards to track key performance metrics, sales pipeline, and revenue.
- Define metrics, tools, and processes needed to set and achieve product adoption, revenue, and sales productivity goals.
- Identify gaps to goals, build mechanisms to close, implement change with peers in leadership, monitor impact, and enable ad sales to deliver on ambitious targets.
- Develop best practices for improving sales productivity and cascade across teams in different business units.
Revenue & Forecast Management
· Assist in management of the sales forecasting process, analyzing trends and variances to provide accurate and timely projections.
- Collaborate with Finance to ensure accurate revenue recognition and reporting.
- Identify and address any operational roadblocks impacting the sales team's ability to close deals and progress pipeline.
Knowledge, Skills, And Abilities
· Excellent written and oral communication skills; attention to detail.
· Demonstrated ability to simplify the complex and to synthesize insights from data.
· Excel and quantitative modeling skills.
· Expertise in PowerPoint and preparation of well-packaged presentations.
· Creative, resourceful, gritty, willing to hustle – will never hesitate to roll up sleeves and pursue something hands-on, will persevere when others fall away.
· Ability to adjust for geographic and cultural differences; can proficiently communicate across a diverse set of backgrounds.
· Willing to pick up the phone at night from time to time when required by the team in China.
Qualifications:· A bachelor’s degree in business, operations, or a scientific field. MBA preferred.
- 5+ years of relevant work experience in strategy and operations, project management, business development or alliance management.
- Experience in life sciences or diagnostics preferred.
- Bilingual in Mandarin and English preferred.
- Experience using ERP or BI tools.
- Experience presenting to senior leadership.
Benefits:
· Competitive Salary
· PTO /Sick time
· Paid Holidays
· 401(K)
· Medical, Dental and Vision insurance
· Life Insurance with the option of Voluntary Life Insurance (Buy-Up)
· Employee Assistance Program
About Us
Wondfo Biotech Co., Ltd, located in Guangzhou China, is a world renowned rapidly growing POCT manufacturer specializing in diagnostic reagents and equipment of IVD realm. Founded in 1992 and owning more than 32 years R&D experience, Wondfo Biotech has established one R&D center in San Diego, two branches in the Chicago area and nine additional global offices now. WondfoUSA’s products have been distributed to over 120 countries, supplying over 136,800 healthcare institutions, and benefiting2,895,780,000 people worldwide. Wondfo Biotech is devoted to making the world a better place by providing innovative POCT products. We have received CE certificates, FDA certificates, FSC certificates, ISO 9001:2008 and ISO 13485:2012 quality system certification.
