Overview
We are seeking a skilled Phone Operator to join our team. The ideal candidate should have excellent communication skills and be proficient in handling phone systems and clerical tasks.
Responsibilities
- Answer and manage incoming calls in a professional manner
- Provide information and transfer calls to the appropriate departments
- Take messages accurately and relay them to the intended recipients
- Perform data entry tasks as needed
- Maintain a tidy and organized front desk area
- Utilize phone etiquette when interacting with callers
- Assist with dispatching duties as required
Skills
- Strong communication skills
- Proficiency in using phone systems
- Knowledge of clerical procedures
- Ability to handle multiple phone lines efficiently
- Excellent phone etiquette
- Data entry skills
- Multilingual abilities are a plus
- Bilingual proficiency is advantageous
