Position Summary:
A Senior Network Administrator will play a crucial role in managing and maintaining the organization's network infrastructure. Responsible for designing, implementing, and overseeing network and application systems, ensuring their reliability, security, and optimal performance. This role requires a deep understanding of networking and systems, strong problem-solving skills. As part of a small team, duty’s may overlap with junior levels.
Essential Functions:
• Design, implement, and manage the organization's local area networks (LANs), wide area networks (WANs), and other network systems.
• Evaluate and recommend network hardware and software upgrades to improve performance, security, and scalability.
• Monitor network performance and proactively address potential issues to ensure smooth operations.
• Diagnose and resolve complex network and application-related issues.
• Implement and enforce security best practices for applications, including access controls, data encryption, and vulnerability assessments.
• Respond to escalated support tickets and incidents, ensuring timely resolution and minimizing downtime.
• Monitor network traffic patterns and bandwidth utilization to identify areas for optimization and capacity planning.
• Develop and maintain robust backup and disaster recovery plans for critical applications and data.
• Courteously obtain and convey concise information for external and internal parties.
• Estimate and deliver upon schedules and plans.
• Comply with company policies and procedures and promote company values and culture.
Additional Responsibilities:
• Provide off-hours support.
• Performs other duties as may be assigned.
Essential:
• Proficiency with hardware and server maintenance.
• Proficiency with IT troubleshooting.
• Demonstrated ability to effectively communicate by phone, in writing, and in person.
• Demonstrated ability to achieve successful outcomes when faced with challenging situations and customers.
Beneficial:
• Proficiency with Windows and Apple servers.
• Proficiency with Cisco networks.
General:
• Highest degree of personal integrity.
• Courteous, respectful, and collaborative approach.
• Personal initiative and resourcefulness.
• Top quality standards for own work.
• Solid verbal and written communication skills.
• Ability to adapt easily to rapidly growing operations.
• Bachelor’s degree in Computer Science related technical discipline or equivalent experience.
• Five or more years of professional networking experience.
Reports To:
Director of IT
