About the Role: We are looking for a motivated IT Intern to join our team. This internship is an exciting opportunity for a student or recent graduate to gain hands-on experience in IT support and operations within a fast-paced, supportive environment. As an IT Intern, you will assist our IT department with a variety of technical support tasks, including troubleshooting hardware and software issues, supporting end-users, and helping with IT projects.
Key Responsibilities:
- Assist with troubleshooting hardware, software, and network issues
- Provide technical support to end-users via phone, email, or in-person
- Help set up, configure, and maintain computers, printers, and other devices
- Assist with IT documentation, including updating manuals and technical guides
- Support IT team with larger projects, such as system upgrades, migrations, and new software installations
- Monitor and report on IT system performance and provide recommendations for improvements
Qualifications:
- Currently enrolled in or recently completed a degree in Information Technology or a related field
- Basic understanding of operating systems (Windows, macOS) and common software applications
- Familiarity with networking fundamentals and hardware setup is a plus
- Strong problem-solving skills, attention to detail, and willingness to learn
- Excellent communication skills and ability to work well in a team