Company Description
White Space is a global leader in project management and procurement of custom Furniture, Fixtures & Equipment (FF&E) and Operating Supplies and Equipment (OS&E) for luxury hospitality and commercial spaces. Based in Reno, Nevada, White Space is trusted by iconic names like the Ritz-Carlton, Disneyland California, and Kate Spade New York for expert craftsmanship and attention to detail. White Space also offers franchising expertise to high-growth franchise brands across the USA, streamlining procurement and manufacturing processes.
Role Description
This is a full-time on-site role for a Senior Project Manager at White Space located in the Greater Reno Area. The Senior Project Manager will oversee the day-to-day project management, procurement, quality control, and logistics for luxury hospitality and commercial projects. This role involves managing complex projects that require creative problem-solving and collaboration with global suppliers and manufacturers.
Responsibilities
· Serve as the technical focal point, overseeing the professional aspects of production.
· Oversee project managers on the US team in a professional capacity.
· Supervise the Quality Control (QC) team in China to ensure compliance with White Space's standards.
· Work diligently, responsibly, and efficiently to meet customer satisfaction at all times.
· Manage projects end-to-end, from the sales process through to final delivery.
· Review, analyze, and assess customer needs to provide excellent service.
· Plan project scopes, schedules, resources, and costs, and create project documentation.
· Collaborate with various stakeholders internally and externally (suppliers, logistics, etc.).
· Supervise project progress during production, shipment, and delivery.
· Support sales activities, including model room production and design material creation.
· Monitor project estimates and profitability, ensuring project revenue and profit goals are met.
· Solve problems, perform risk analysis, and develop alternative plans to improve project outcomes.
· Cultivate strong client relationships and guide them through the project lifecycle.
· Assist senior management with various tasks related to project management.
· Collaborate with the production team on daily tasks, fostering excellent communication and office relations.
· Handle, optimize, and oversee project-related logistics (e.g., package labeling, international shipments, customs handling, and shipment tracking).
Job Requirements & Qualifications
- driving desire for continuous improvement for yourself, your team, and your customers.
- A keen eye for detail and strong time-management skills, capable of handling multiple projects simultaneously and performing under tight deadlines.
- Experience as a millwork/woodwork project manager.
- At least 10 years of experience as a project manager in millwork or related industries, including manufacturing and supply chain management.
- Knowledge of estimating, fabrication, and installation techniques.
- Willingness to travel to China (approximately twice a year) and within the US for client meetings.
- Excellent communication skills, both written and verbal.
- Strong teamwork and collaboration skills.
- Detail-oriented, extremely organized, yet flexible to adapt to change.
- Experience in construction, hospitality, retail, or commercial spaces industries.
- Willingness to work with imports and global suppliers, particularly in Asia.
- Proficiency in technology-driven tools such as AutoCAD, Plan Swift take-off, Dynamics CRM, MS Office Suite (Excel, Word, PowerPoint, MS Project), Outlook, and SharePoint.
- Familiarity with AWI standards.
- Project management certification is an advantage.
