The assistant property manager provides management, direction, and leadership, along with the Property Manager, to ensure the property is maintained and operated in accordance with KWPM objectives. The position is responsible for the various tasks involved in the overall operation of the property, including managing and developing team members.
As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Schedules and organizes complex activities such as meetings, conferences, and departmental activities for all department members.
- Organizes and prioritizes large volume of information and calls.
- Acts as a liaison with other departments and outside agencies, including District Managers, Vice-Presidents, Board members, and Chief Engineers.
- Handles confidential and non-routine information and explains policies when necessary.
- Coordinates workload division with the property's administrative assistant.
- Maintain, update, type, and coordinate account information in a computer database.
- Coordinate and track important dates and meetings, such as annual and budget meetings.
- Ensure that all communication is handled professionally and courteously by the team on site. Also, ensure that phone messages and e-mails are responded to appropriately and within 24 business hours.
- Ensure that all mail (i.e., Fed Ex, UPS, USPS) is picked up daily in a timely manner.
- Assist with producing minutes for Board Meetings.
- Assist with preparation of the Board Agenda’s and Board Packet.
- Responsible for coding and entering all Invoices for the community.
- Responsible to work closely with Committee’s and each Committee Chairperson.
- Assist with gathering quotes & proposals for projects for the community.
- Daily management of the office staff and/or other team members on-site.
- Supply ordering for Maintenance, Housekeeping, and the Office.
- Assist in posting all agendas to proper physical locations and the website.
- Responsible for making sure Lynk and KWIC information is kept up to date.
- Responsible to make sure that Vendor Packets are processed for all Vendors.
- Monitoring of Vendor License and Insurance Expirations.
- Reservation & coordination of conference room events.
Supervisory Responsibility: This position will supervise team members and/or departments at the property.
In addition;
- Problem Solving/Analysis
- Leadership
- Teamwork Orientation
- Customer/Client Focus
- Time Management
- Communication Proficiency
- Technical Capacity
This job operates in a professional office environment. It routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. The ability to lift files, open filing cabinets, and bend or stand as necessary would be required.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing 20 pounds or less. The position requires manual dexterity, auditory and visual skills, and following written and oral instructions and procedures.
This position is exempt (salaried) and full-time. The days and hours of work will be determined based on the property's business needs. Occasional evening and weekend work may be required as job duties are in demand.
Minimal travel will be required for this position. Travel will be to attend meetings and training at an off-site location, generally within the city limits of the job site.
- Prior experience in a related position; a minimum of 3 years experience.
- High School diploma required; college degree preferred
- Working knowledge of computer and associated programs; MS Office Suite.
- Ability to multi-task, set, and manage priorities.
- Excellent communication and listening skills to interact with a diverse and multi-cultural population.
- Keyboarding ability with accuracy at 45-50 words per minute.
- Must function in an organized environment.
- Bi-lingual in Spanish may be required in some communities, whereas most of the population and clients are Spanish-only speakers.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
