POSITION: Sr. Project Manager
QUANTITY OF OPENINGS: 1
LOCATION: Onsite 4 days a week, one day remote. Must be a local candidate.
This role is for a Technology Project/Business Relationship Manager, responsible for working with IT teams to manage relationships and handle project and technology requests from the Police Department. The position requires onsite presence 4-5 days a week at the Police Department.
The position is contingent upon the candidate successfully passing a background check and clearance process conducted by the Police Department within the first month.
Job Responsibilities:
• Collaborate with key stakeholder with Public Safety division to understand the technical landscape
• Be the point of contact between Public Safety division and IT team to know who to contact when required
• IT Liaison to understand the technology landscape and work with technical team to complete request
• Analyze enterprise technology requests from staff and various entities within the Public Safety
• Develops, tracks and manages project request, service request, project plans, timelines and scope
• Facilitate monthly meetings and prepare presentations that includes reviewing request, ServiceDesk incidents and SLA metrics
• Partner closely with other members of functional technical teams to define business requirements
• Ensure teams are in delivery of high-quality technical solutions that meet business needs
• Prepare and generate system reports and other output
• Coordinate software system updates and upgrades
• Perform data validation and quality checks
• Provide support for inventory management
• Coordinate work with City IT Division and communicate tasks and deadlines effectively to maintain good working relationships with other City staff and consultants
• Participate in procurement process, such as assisting with overseeing administrative procurement workflow while following City purchasing guidelines, and tracking procurement records.
• Coordinate the installation, testing, and support of computer hardware and software applications
• Coordinate the repair and replacement of computer components and related equipment.
• Assist with analyzing and resolving IT problems, including, with approval, providing IT alternatives to users
• Provide onsite support and assistance for critical incident resolution
• Additional responsibilities include risk analysis and mitigation, stakeholder management, business relationship management, and change management
QUALIFICATIONS:
• Bachelor's degree in a technical field such as computer science, computer engineering or related field preferred.
• PMP or PMI certification
• 7 or more years of experience
• Proven technical project management experience
• People management and team building skills
• Demonstrated ability to be flexible/ adaptable in exercising judgment in a changing environment and to manage competing priorities
• Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization
• Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment
TYPICAL EDUCATION:
- Bachelor's degree or years of experience in lieu of degree (1). For research, development, system integration, or projects with high technical content, a B.S. in a relevant technical field may be required. For projects with lower technical content (e.g., services or transactions), a business administration or other degree may be preferred.
- Experience in Managing Projects and Track Record: Prior Project experience required should have 8+ years of experience working on projects or programs, with at least 4 years serving successfully in positions of major responsibilities such as a Project Manager. Certifications: PMP® or other certification (e.g. DAWIA)
- Project Management Professional (PMP) certified required.
- Candidate must have strong communication skills and the ability to interact with a large community of stakeholders.
- Candidates must possess leadership skills to successfully manage diverse teams.
- Knowledge of all aspects of technology including infrastructure, networking, and applications.
