Position Overview:
We are seeking a highly skilled Technical Program Manager to join our team and lead the delivery of technology programs within the Banking Domain. This role is perfect for an experienced program manager with a strong technical background who thrives in the fast-paced, regulated world of banking. You will be responsible for overseeing the execution of large-scale technology initiatives, from core banking system upgrades and digital banking transformations to the development of innovative financial products and services. You will collaborate with cross-functional teams, including business stakeholders, IT, and vendors, to ensure that projects are delivered on time, within scope, and in compliance with industry regulations.
As a Technical Program Manager, you will be at the forefront of delivering complex banking technology solutions that enhance operational efficiency, improve customer experiences, and drive business growth. The ideal candidate will have experience leading large-scale programs in the banking or financial services sector, with expertise in technical architecture, regulatory requirements, and cross-functional collaboration.
Key Responsibilities:
Program Delivery & Execution:
- Lead and manage large, cross-functional technical programs in the banking domain, including core banking systems, digital banking platforms, mobile banking apps, and fintech integrations.
- Create and maintain detailed project plans, timelines, resource allocation, and budgets, ensuring alignment with business objectives.
- Monitor program progress, manage risks, and take corrective actions to ensure programs are delivered on time and meet quality standards.
- Ensure that the solution delivery aligns with architectural guidelines, technical constraints, and regulatory compliance.
Stakeholder & Vendor Management:
- Collaborate closely with business units, product owners, senior leadership, and IT teams to define project goals, deliverables, and timelines.
- Build and maintain strong relationships with key internal and external stakeholders, managing expectations and communicating progress clearly and consistently.
- Coordinate with third-party vendors and partners to ensure seamless integration and delivery of banking technology solutions.
Risk & Compliance Management:
- Proactively identify program risks and dependencies, including regulatory and compliance challenges, and implement mitigation plans.
- Ensure that all projects adhere to relevant industry regulations, standards (e.g., GDPR, PSD2, Dodd-Frank), and internal banking policies.
- Conduct thorough reviews and audits of program outcomes to ensure they meet regulatory requirements and internal governance standards.
Team Leadership & Collaboration:
- Lead cross-functional teams of developers, engineers, analysts, and business stakeholders, fostering collaboration, accountability, and high-performance culture.
- Provide technical leadership, guiding teams through the complexities of integrating new banking technologies with existing systems.
- Drive continuous improvement initiatives by evaluating processes and identifying opportunities for optimization and automation.
Technical Oversight:
- Provide oversight on system architecture, integration approaches, and technical solution designs for banking applications and platforms.
- Collaborate with engineering teams to ensure that technical solutions are scalable, secure, and aligned with the bank’s long-term goals.
- Stay up-to-date with emerging banking technologies, industry trends, and regulatory changes, ensuring that programs align with best practices and innovation.
Quality Assurance & Delivery:
- Oversee the development and execution of testing strategies to ensure high-quality, reliable solutions.
- Review and approve all program deliverables to ensure they meet business requirements, regulatory standards, and technical specifications.
- Manage post-implementation support, monitoring system performance and user feedback to ensure ongoing operational excellence.
Qualifications:
Education & Experience:
- Bachelor’s degree in Computer Science, Engineering, Information Technology, Finance, or a related field.
- 7+ years of experience in program management or technical leadership roles, with a focus on banking technology, digital banking, or financial services is a must.
- Proven track record of managing large-scale, complex programs in the banking domain, including core banking systems, mobile banking, and fintech solutions.
- Experience with banking platforms (e.g., Temenos, Finastra, FIS), digital banking transformation, and APIs is highly desirable.
Skills & Competencies:
- Strong understanding of banking operations, financial products, customer channels, and regulatory requirements (e.g., KYC, AML, GDPR, PSD2).
- Expertise in Agile (Scrum, Kanban) and Waterfall methodologies, with experience in tools like Jira, Confluence, and MS Project.
- Ability to communicate complex technical concepts to both technical and non-technical stakeholders.
- Strong leadership, organizational, and problem-solving skills, with a focus on driving results and overcoming obstacles.
- Familiarity with cloud platforms (AWS, Azure) and DevOps practices is a plus.
Certifications (Preferred):
- PMP (Project Management Professional), or equivalent project management certification.
- ITIL Foundation or other relevant certifications in IT service management.
Why Join Us?:
- Lead transformative technology initiatives that drive innovation and impact within the banking sector.
- Be part of a forward-thinking organization committed to embracing new technologies and enhancing customer experiences.
- Work alongside a talented and collaborative team in a fast-paced, dynamic environment.
- Competitive salary, benefits package, and opportunities for career advancement in a growing company.
Equal Opportunity Employer:
Incedo Inc. is an equal opportunity employer and encourages candidates from all backgrounds to apply. We are committed to fostering an inclusive work environment where diversity is valued.
