COMMERCIAL SALES REPRESENTATIVE
Job Summary
Pella Windows and Doors of Columbus is looking for an independent, results driven, confident, outgoing individual to bring a competitive drive to our sales team. A successful candidate is someone that is driven by the challenge of obtaining and growing sales through acquiring new builders/contractors and maintaining lasting relationships. This individual will be responsible for continuously developing the Pella brand within the industry, be proactive in networking, gaining referrals, meeting face-to-face with current and prospective clients to drive business growth and development by building and maintaining relationships, serving as a business partner to our customers.
General Responsibilities
- Treat people the way you want to be treated.
- Value customer relationships and go the extra mile to satisfy them.
- Carry yourself in a manner which represents Pella as the #1 brand in the market.
- Generate sales growth by seeking out new builders and contractors.
- Maintain a high level of expertise of the Pella products and adhere to the Trade Selling Process.
- Actively represent Pella at company sponsored functions and events, such as professional group invitations, chapter meetings, and trade shows.
- Create a network to generate referrals and be present in your market.
- Exceed customer satisfaction goals and objectives to generate the required Google review rating expectations.
- Coordinate with Project Coordinators to ensure timely, accurate quoting and ordering of product.
- Complete follow up communication expectations, driving the highest level of customer satisfaction.
- Maintain loyal relationships with builders and contractors by communicating product updates, product additions, and industry news.
- Handle customer requests or concerns in a timely manner and strive to handle any challenges ensuring repeat customers and referrals.
- Continuous education keeping current with products, industry awareness, and professional development.
- Build and maintain customer relationships to grow your account base while retaining existing accounts and actively prospecting for new accounts to increase sales year over year and become your accounts central point of contact.
- Provide showroom coverage defined by management.
• Meet and compete quantifiable metrics including:
o Account retention
o Meet the required daily account meetings and calls.
o Exceed new account acquisition goals to receive quarterly bonuses
o Exceed sales/bookings, quoting, and margin goals to receive monthly and yearly bonuses
- Adhere to all policies and exhibit the highest standard of personal ethics.
Success Factors
• Customer focused
• Detail oriented
• Good communication skills
• Self-driven
• Problem solving skills
• Independent
• Organizational and time management skills, allowing for multitasking ability
• Ability to negotiate and close deals
• Result and goal oriented
• Strong work ethic
• Adaptive
• Prior sales experience preferred
• Construction background and or the ability to read blueprints preferred
Job Qualifications and Requirements
• Bachelor’s degree preferred
• 3 years of sales experience
• Valid driver’s license and a company compliant driving record
• Have or be willing to purchase a vehicle such as an SUV, station wagon, minivan, or cross-over
• Ability to lift and carry sales tools weighing up to 50 pounds
Benefits
Industry leading benefit package including:
• Health, Dental, Vision, Life, & 401K Plan
