General job description

Installation, configuration, maintenance, and service of security (such as burglar alarms, cameras, and access control) and entertainment systems (such as home theater, hardwired network, Wi-Fi distribution, and distributed audio) for homes and businesses.

We are problem solvers with a "make it happen attitude." We can be flexible and work nights and weekends, holidays, or remotely because that’s what our clients sometimes need. But this doesn't happen often.

Qualifications and skills

• Able to submit complete and accurate paperwork promptly.

• Required to keep accurate van inventory.

• Excellent communication skills.

• Able to respond to customer technical inquiries, ensuring customer confidence/satisfaction, as well as providing customer education at a customer location.

• Clean, professional appearance.

• Clean driving and criminal history records.

• Stable work record.

• Flexible schedule.

• Able to manage time and responsibilities.

• Legally eligible to work in the United States.

What are we looking for?

• Customer-focused and customer-driven mindset.

• Technical aptitude.

• Strong verbal communication.

• Spanish is a plus.

• Thrive in the face of uncertainty.

• Valid driver's license.

• High School degree or the equivalent.

What are your key responsibilities?

• Work with the customer to determine the optimal system and equipment to meet their needs.

• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.

• Evaluate the information provided and work with the customer to provide the best possible solution for their location.

• Identify opportunities to improve the use and functionality of the customer's system and provide those recommendations.

• Pursue safety practices to safeguard against injury and damage to property.

• Assure against losing unused materials, ladders, and tools on a job site or office location.

• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.

• And any other duties needed to help drive our vision, fulfill our mission, and abide by our organization’s values.

Essential Duties

• Drill holes for wiring in wall studs, joists, ceilings, floors, and other areas as required.

• Examine systems to locate problems such as loose connections or broken insulation.

• Feed cables through access holes, roof spaces, and cavity walls to reach fixture outlets, then position and terminate cables, wires, and strapping.

• Inspect installation sites and study work orders, building plans, and installation manuals to determine whether materials requirements and installation procedures have been met.

• Install, maintain, or repair security systems, alarm devices, and related equipment, following blueprints of electrical layouts and building plans.

• Mount and fasten control panels, door and window contacts, sensors, and video cameras, and attach electrical and telephone wiring in order to connect components.

• Mount raceways and conduits, and fasten wires to wood framing, using staplers.

• Test and repair circuits and sensors, following wiring and system specifications.

• Test backup batteries, keypad programming, sirens, and all security features in order to ensure proper functioning and to diagnose malfunctions.

• Keep informed of new products and developments. Request orders for replacement parts.

• Performs a variety of marginal duties not listed, to be determined and assigned as needed.

• Identify, troubleshoot, and resolve hardware, software, and network-related problems encountered by end-users of the network. Have a clear understanding of IPV4 and how to assign an IP address to a computer.

• Other duties as assigned.

Physical Requirements

• Standing/Walking – Frequently (above 90%)

• Crouching/Kneeling – Frequently (above 70%)

• Sitting – Occasionally (50% or less)

• Lifting up to 25 lbs – Frequently (above 90%)

• Lifting up to 50 lbs – Regularly (Above 50%)

• Exposure to inclement weather below freezing and above 100 degrees Fahrenheit – Regularly (Above 70%)

• Climbing – Frequently (Above 90%)

• Bending, twisting, pulling and reaching – Frequently (Above 90%)

• Personal protective and safety equipment is required, including but not limited to hard hats, safety glasses, high-visibility clothing, fall protection, and closed-toe shoes.

Expectations:

Hold yourself accountable for all Safety Initiatives.
Hold yourself accountable for Safe Driving of Company Vehicles.

Schedule and salary:

Paid according to experience.
30-40 expected hours a week.
Monday – Friday and on a call.

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