Hybrid - 2 Days in the Office

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Meridian Cooperative is hiring a Systems Administrator to join a team of passionate innovators and problem-solvers, empowered to rise above challenges and swarm around solutions for our family company Futura Systems. Here, at our Dunwoody office, we are energized by the fact that our work is important. We are driven to make work as easy as possible for our Members, Customers, Partners, and Employees. Help us lead the way in Utility Software, join a winning company, and thrive.

Futura Systems, a subsidiary of Meridian Cooperative, provides enterprise utility GIS solutions to hundreds of electric membership cooperatives, electric municipal systems, and other utility providers across the United States. We excel at employing the ArcGIS foundation to develop mapping, staking, and outage management tools that deliver powerful, user-friendly functionality. We are home to a diverse group of developers, analysts, implementers, a dedicated support team, and much more. We are always looking for talented and energetic people to add to our team!

Summary:

Supports external and internal customer applications and servers to ensure they work within specifications. Builds, deploys, configures and installs internal systems for other departments. Addresses initial customer support requests that fall outside the scope of other external support departments. Troubleshoots application errors with customers and works with third party vendors to resolve issues.

Maintains systems operations by monitoring, evaluating, and adjusting user authentication, permissions, and name records for internal and external systems.

Resolves systems problems by determining cause and possible solutions; assisting end-user and/or technical support staff; collaborating with other systems administrators.

Determines hardware configuration by studying, analyzing, and evaluating system factors, such as number of users, reporting requirements, volume of transactions, access restrictions, cost constraints, and security conditions.

Supports help desk staff by resolving trouble tickets; confirming fix with end-users and/or help desk staff; eliminating problem repeatability.

Bachelor's Degree with 3-4 years of IT experience that includes the following:

Windows Server management
SQL Server management with programming or T-SQL experience.
Network analysis and troubleshooting – Pktmon, ProcMon, Perfmon, Wireshark, etc.
Network protocols management

The ideal candidate will also have experience in the following areas:

Hypervisor management
Backup strategies & disaster recovery
Cybersecurity, ArcGIS Enterprise and Active Directory
Domain controllers & DNS

What We Offer:

Outstanding Medical/Dental/Vision that starts on the first day of employment.

Education/Training Reimbursement

On-Site Education Courses

Flexible Spending Account

Health/Wellness Reimbursement (fitness tracking device one-time up to $300)

Excellent Life Insurance & Disability

Vacation: 22 days of accrued time off (no waiting period). 9 holidays which include the day after Thanksgiving & Christmas Eve. Up to 240 hours of vacation time can rollover to the following year.

Volunteer Time: 8 hours per year

Retirement: very robust 401K employees are 100% vested in the Company-funded employer basic contributions from the date they enter the plan. The Company will match 100% of each dollar you contribute on the first five percent (5%) of eligible compensation that you contribute to your account. Employer basic contribution eligibility occurs on the first day of the month following the employee’s completion of one year of continuous service (contribution of 4-11% of base salary based on years of service).

In addition to a competitive salary, medical/dental/vision plan, and matching 401(k), also offer:

Relaxed Dress Code
Flexible Hybrid Work Schedules
In-Office Gym

About Us:

We were formed in 1976 by a group of Electric Membership Cooperatives with a vision for a single enterprise solution provider to serve data processing, IT, and operational needs to cooperatives, public utility districts, and municipal utilities. Through carefully curated acquisitions and partnerships, Meridian Cooperative has unified multiple leading-edge companies under its umbrella in order to truly execute that vision. Today, the Meridian Suite serves over 500 utilities across the country with industry leading enterprise software solutions.

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