Summary:

Under the supervision of the Benefits Administrator, the Benefits Associate assists with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short and long-term disability programs, and 401(k) plans. The ideal candidate must have a robust understanding of benefit regulatory requirements. Must have a good working knowledge of commonly used concepts and procedures within an HR/ Benefits office and proficiency with MS Office, particularly Excel. This role is expected to understand and meet expectations in a "culture of service" organization and incorporate those skills and abilities into the day-to-day responsibilities of this role. This position has no supervisory duties and will collaborate closely with all members of our HR team.

Job Responsibilities:

New Hire Process

Ensures the accuracy of all benefits enrollments in the ADP/Empyrean systems and collaborates with vendors to ensure accurate eligibility information.

Conducts new hire orientation and collects beneficiary enrollments on a bi-weekly basis.
Performs quality checks of benefits-related data.
Assists employees regarding benefits claim issues and plan changes.
Responds to benefits inquiries from employees regarding plan provisions, benefits enrollments, status changes, and other general inquiries.
Monitors file interfaces for medical, dental, and vision enrollments in the ADP system.
Run pre-& post benefits deductions reports to ensure accuracy of all benefits.

Healthcare Insurance

Assist with the annual open enrollment process.
Process/Monitor terminations of all benefits selections; enter in 3rd party (BRI) website.
Run termination reports to ensure all benefits changes are processed on a timely basis.
Reconciles weekly UHC/Surest Funding invoices.
Benefits terminations data upload

401k Retirement Plan Administration

Responds to 401(k) employee inquiries about plan enrollments, plan changes, and contribution amounts. Manages the annual catch-up contribution enrollment and loan entry.
Process 401(k) entries for employer contributions and employee deferrals.
Submit bi-weekly 401k total controls in the plan sponsor site.

Other

Assists the Benefits Administrator with Service Corp's annual Flu shot campaign.
Assist with the administration of the Service Corps Wellness Program.
Assists with special projects as management requests.
Other related duties as assigned.

Qualifications:

Minimum Education:

An associate’s degree in HR or a related field, experience, and other training/certification may be substituted for education.

Two years’ experience in benefits administration.

Minimum Experience:

Prior experience working in a professional office environment.

Skills:

Strong working knowledge of Microsoft Office (Word and Excel) is required. Prior experience using an LMS a plus.
Excellent speaking voice and people skills
Ability to compose routine correspondence.
Excellent organizational skills
Must be comfortable with public speaking and facilitating training.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.

Work Remotely:

Hybrid (one day remote per week after 90 days of employment)

Note: Our salary offers will fall within the above ranges, considering experience, skill set, and other differentiating factors, including education

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