Chaplin & Gonet, PC is a well-established Law Firm specializing in Insurance Subrogation and Contract Collections throughout the Mid-Atlantic region. Our Richmond, Virginia headquarters is seeking a Full-Time Administrative Assistant.

Prepare and review the initial content of each new file while documenting and tracking all ongoing verbal and written correspondence in our collections software (JST CollectMax software knowledge helpful)
Must have the ability to speak clearly, courteously, and professionally on the telephone.
Utilize technology for all day-to-day activities. Includes: placing and receiving outbound and inbound calls and accurately documenting all information pertaining to accounts on our collections software.
Ability to assist with collecting payments: Sending notices to overdue accounts, reaching out to customers with unpaid debt, collecting payments, arranging payment plans and posting them to accounts.
Ability to be cross trained with specific tasks outside normal responsibilities as needed.
Ability to collaborate with team members to ensure proper procedures and timelines are maintained.
Initiate own daily assignments, follow through on matters, and use independent judgment, utilize resources and training to take appropriate actions to deal with standard recurring situations.
Ability to handle sensitive and confidential material in a responsible manner.
Perform clerical duties such as filing, copying, scanning, faxing, and processing mail.
Technology forward, with an emphasis on Office 365.
Maintain compliance with the Fair Debt Collections Practices Act.

The successful candidate must be able to pass a Criminal Background check. Full Time position includes a Benefit Package. Chaplin & Gonet Law Firm Office is located near Willow Lawn Area in Richmond, Virginia.

Please provide a resume and cover letter.

Chaplin & Gonet jobs

Full Time Administrative Assistant.