Sam & Ash Injury Law is a respected personal injury firm dedicated to providing fair justice to accident victims in Nevada and California. Our team is comprised of talented attorneys and staff who are passionate about advocating for the rights and wellbeing of our clients. We are committed to providing exceptional legal representation and fostering a positive work environment.

We're seeking a fluent Spanish-Speaking Intake Coordinator to join our team and be the first point of contact for Spanish-speaking potential clients.

Responsibilities:

Conduct initial consultations with Spanish-speaking potential clients via phone, email, or in person.
Gather detailed information about accidents, injuries, and potential legal issues.
Assess client needs and recommend appropriate legal actions.
Accurately input and maintain client data in our case management system.
Coordinate with attorneys and legal staff to schedule consultations.
Clearly explain legal services and processes to Spanish-speaking clients.
Follow up with clients to ensure all necessary information is collected.
Assist in preparing intake summaries and reports.
Handle confidential client information with professionalism and discretion.

Qualifications:

Proven experience in customer service or intake coordination, preferably in a legal setting.
Minimum of 2 years’ experience in Personal Injury
Excellent verbal and written communication skills in English and Spanish.
Strong attention to detail and organizational abilities.
Ability to multitask and work efficiently in a fast-paced environment.
Proficiency with basic computer applications.
MUST be fluent in Spanish

If you're passionate about helping others and have the skills to excel in this role, we encourage you to apply.

Sam & Ash Injury Law jobs

Intake Coordinator (Spanish Speaking)