The 20 is recruiting for a Florida-based small IT Services company.

They are seeking a Senior IT Systems Engineer to handle escalated support requests and lead corporate-level IT projects. Their client base includes local and national businesses, ranging from small to medium enterprises in Boca Raton, FL.

They value innovation, autonomy, and a commitment to professional growth. They offer a dynamic environment where you can explore new frontiers in IT. If you’re ready to take on challenging projects with high-level guidance, we’d love to hear from you

Qualifications Required:

3+ years of IT support experience
1+ year of Azure experience
3+ years of advanced Office 365 experience
Deep understanding of networking (Routing, Switching, Firewalls, Wi-Fi)
SonicWALL management and configuration
Organized with strong follow-through
US work authorization
Reliable transportation

Qualifications Preferred:

Experience in Cyber Security
Mobile Device Management Intune
Office 365 Security and Compliance management
Experience with Data Backups, Archive, and Disaster Recovery
Experience with RMM tools
PowerShell scripting for Windows, O365, and Azure management
Knowledge of automation and continuous integration
Bachelor’s degree in Computer Engineering or related field
Experience with MS SQL

Responsibilities:

Manage and execute Senior Level IT Projects
Provide guidance to Tier 1-2 helpdesk staff and handle escalations
Create Standard Operating Procedures and documentation
Oversee data backup and disaster recovery processes
Monitor and manage ticket flow
Develop and maintain PowerShell management scripts
Assist with migrations to Office 365 and Azure
Manage network monitoring systems
Contribute to design proposals

Location:

Hybrid work model, both from home and at our Boca Raton office
Residency in Palm Beach or Broward County preferred
Occasional travel through the tri-county area

Benefits

Paid time off
Work from home flexibility
Training and certification assistance
Flexible hours

The 20 MSP jobs

Senior IT Systems Engineer