About RCL Components

At RCL, we believe there is a better way to remanufacture ground support equipment (GSE). A more valuable, less invasive way where customers are earned by providing exceptional products and customer service. We are obsessively passionate about our business and our mission is to create long term business relationships by serving our customers well. We are the only true zero-time GSE remanufacturer in aviation. Our remanufactures leave RCL as Better than New GSE™.

About the Position

As a Sales Support Specialist, you will be tasked with assisting our sales team in price quotation, responding to customer inquiries and assist in inventory management, such as running shortage reports and other supporting inventory-related tasks as needed.

Benefits

Competitive salary and benefits, with opportunities for bonus pay
Opportunities for growth and advancement
401(k) with company match
Paid time off (PTO) and holidays
Professional development opportunities sponsored by RCL

Responsibilities

Assist the sales team by responding to customer inquiries in a timely manner and assist in generating price quotations
Provide support with inventory management tasks, such as running shortage reports and coordinating to manage stock levels and order fulfillment
Liaise with other employees to help maintain efficient communication around customer orders and delivery schedules
Maintain customer records and sales data within ERP systems like M1, ensuring consistency and accuracy
Analyze sales and inventory reports to help identify stock trends and availability, contributing to informed decision-making
Help optimize sales and inventory processes by identifying opportunities for process improvements

Requirements

Bachelor's degree in a business, marketing or related field
Strong organizational skills with the ability to manage multiple tasks and prioritize efficiency
Excellent written and verbal communication skills to interact with both customers and other RCL employees
Basic proficiency in Microsoft Office; Excel experience is a plus
Detail-oriented with a willingness to learn sales and inventory management processes
Eager to work in a fast-paced environment and adapt to changing priorities
Collaborative mindset with a proactive approach to problem-solving and continuous improvement
Ability to take direction well and show initiative when handling tasks independently

RCL Components is an equal opportunity employer.

RCL Components jobs

Sales Support Specialist