Company Introduction：

BJT is a leading manufacturer of Protective Packaging machine and material.

LockedAir is our well known brand of inflatable protective packaging machine/film system, and LockedPaper is our well know brand of void fill and cushion pad paper system.

We have grown globally through continuous innovation with a strong focus on sustainable packaging.

Address： Hangzhou China - Headquarter / Cleveland Ohio - US Office

Website： www.lockedair.com

Key responsibility:

1. Customer Support

-Answer customer questions regarding products or services via phone, email, chat, or in - person.

2.Order Processing

-Receive and process customer orders. This includes making a quotation, verifying order details,entering order information into the system, checking product availability, and coordinating with the warehouse for packing and shipping.

-Provide order status updates to customers. Let customers know when their orders have been shipped, are out for delivery, or if there are any delays.

3.Sales back office affairs

-Responsible for and handles administrative affairs of the US office&warehouse, this includes Warehouse invoice issuance, checking collection, mail sending and receiving etc

Skills and Qualifications：

-Bachelor's degree

-1-3 years experience in foreign trade business order processing field as a merchandiser.

-Valid work permit to work in Unite States.

-Drive License.

-Careful and good memory

-Strong communication skills, both verbal and written, to interact clearly with customers.

-Problem - solving skills to handle a wide range of customer issues.

-Ability to work well under pressure and multitask, especially during peak customer service times.

Job Types: Full-time, Permanent

Schedule: 8 hours, Monday to Friday

If you are interested in this position, welcome to contact me with your CV by below mail:

pengxq@lockedair.com

Hangzhou Bingjia Tech. Co.,Ltd jobs

Customer Service Representative