Company Introduction：
BJT is a leading manufacturer of Protective Packaging machine and material.
LockedAir is our well known brand of inflatable protective packaging machine/film system, and LockedPaper is our well know brand of void fill and cushion pad paper system.
We have grown globally through continuous innovation with a strong focus on sustainable packaging.
Address： Hangzhou China - Headquarter / Cleveland Ohio - US Office
Website： www.lockedair.com
Key responsibility:
1. Customer Support
-Answer customer questions regarding products or services via phone, email, chat, or in - person.
2.Order Processing
-Receive and process customer orders. This includes making a quotation, verifying order details,entering order information into the system, checking product availability, and coordinating with the warehouse for packing and shipping.
-Provide order status updates to customers. Let customers know when their orders have been shipped, are out for delivery, or if there are any delays.
3.Sales back office affairs
-Responsible for and handles administrative affairs of the US office&warehouse, this includes Warehouse invoice issuance, checking collection, mail sending and receiving etc
Skills and Qualifications：
-Bachelor's degree
-1-3 years experience in foreign trade business order processing field as a merchandiser.
-Valid work permit to work in Unite States.
-Drive License.
-Careful and good memory
-Strong communication skills, both verbal and written, to interact clearly with customers.
-Problem - solving skills to handle a wide range of customer issues.
-Ability to work well under pressure and multitask, especially during peak customer service times.
Job Types: Full-time, Permanent
Schedule: 8 hours, Monday to Friday
If you are interested in this position, welcome to contact me with your CV by below mail:
pengxq@lockedair.com
