General Description
Join a leading distributor of industrial process control equipment, systems, and services in the southwest region of the US, including North, East, and West Texas, Oklahoma, Western Arkansas, and New Mexico. This exciting opportunity is located in Carrollton, TX, a vibrant city known for its friendly community and excellent quality of life.
This position is responsible for ensuring the highest level of customer satisfaction while testing, inspecting, and repairing Pressure Relief Valves (PRV), Flow Control Valves, Regulators, Electronic Instrumentation, and Electric Actuators for industries such as Power, Oil & Gas, Refining, Chemical, and Food & Beverage. This position will entail independent field work, work as a member of a larger repair team, and work in a shop. This individual will be responsible for maintaining a work laptop computer and generating documentation for customers' maintenance records. This position entails a high degree of customer interaction and is deeply ingrained in the sales process; consequently, this position requires good people skills, personal appearance, and a positive attitude at all times. Experience in the Power, Refining, Chemical or Oil & Gas industry is a plus. This position will require travel to client sites with many projects requiring multiple overnight stays, weekends, and extended workdays.
Essential Duties and Responsibilities
- Maintenance, calibration, testing, and troubleshooting of valves, pressure relief valves, and electric actuators (480v) as well as measurement and valve-related instruments. Including, but not limited to:
- Assembly of new equipment or repaired equipment.
- Documentation of repair/testing/assembly activities – cause of failure, actions taken, parts used, labor hours, etc.
- Customer communication – technical assistance, troubleshooting, quoting/determining disposition of repairs.
- Participation in field and shop service calls, as required
- Disassembly, cleanup, and evaluation of parts
- Research and develop required parts list for Inside Sales to quote repair
- Sandblast and paint when required
- Coordinate repairs based upon requirements from the customer and scheduling.
- Fill out comprehensive repair reports describing the "As Found” condition, recommended repairs, etc.
- Recognize, pursue, and secure opportunities to increase the scope of work and products sold whenever possible
- Adherence to all safety, quality, company rules and regulations.
- Perform other duties as assigned.
- Most overtime occurs in the Spring and the Fall (approx. Feb 15-May 15 and Sept. 15-Dec. 1), so available PTO will be limited, if allowed at all, during those times.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required, with or without reasonable accommodation for a disability.
Education, Skills and/or Experience
- Technical degree or a minimum of two (2) years "hands-on” experience with at least one of the following: Control Valves, Isolation Valves, Safety Relief Valves, Electric Actuators (aka MOV's)
- Good Mechanical Intuition
- Precision Millwright and/or Electrical background is a significant plus
- Self-motivated and able to thrive without daily direction from supervisor
- Ability to recognize and capitalize on potential business opportunities (Entrepreneurial and Opportunistic)
- Ability to thrive in high-pressure situations
- Good organizational skills and willingness to complete required paperwork such as repair reports, timesheets, etc.
- Excellent Communication and People skills
- General competency with computers and specific experience with MS Excel and MS Word are required.
- Valid driver's license and clean driving record.
Physical and Mental
- Must be able to walk and/or stand a minimum of 8 hours per day.
- Must be able to wear maximum level of required Personal Protective Equipment (PPE) without restriction which may include but is not limited to: hardhat; safety glasses; fire resistant clothing; safety-toed footwear; hearing protection; respiratory protection; etc.
- Frequent climbing, kneeling, reaching, pushing, pulling, lifting, and grasping. This includes ladders or stairways.
- Ability to travel via air and/or ground transportation as requested by company per assignment.
- Ability to lift and/or move 50 pounds.
- Must have hand/eye coordination and manual dexterity.
- Ability to communicate effectively both orally and in writing in English.
- Environmental Conditions: Must be able to work inside or outside in environmental conditions which at times include extreme heat or extreme cold.
- Frequent exposure to noise and vibration. Must be able to distinguish emergency and other alarms and respond according to prescribed procedures.
