Ash Grove Cement, a CRH company, provides Portland and masonry cements to help build the foundation and infrastructure for the world around us. We ship millions of tons of cement from our plants and network of terminals located across North America. When you work for Ash Grove, you are connecting to something bigger. We stand together to reinvent the way our world is built. Join our team and help Ash Grove build America.
At Ash Grove Cement, people are our first priority. We offer a complete benefits package to include:
- Family Culture – We treat our team like family
- Medical/Dental/Vision/Prescription
- Generous Paid Time Off
- 11 Paid Holidays per year
- 401k with 5% company match & profit sharing
- Opportunities for Internal Mobility
- Professional Development Opportunities
- Training Provided
- Tuition Reimbursement Program - We'll assist with continuing education that aligns with your career goals
- Employee Assistance Program
- Company Paid Life Insurance
- Short- & Long-Term Disability
- Company Discounts on products, goods, services, electronics, automotive, travel & more!
- Opportunities for Community Engagement
- Potential Relocation Packages
Summary
The Market Manager for our Cleveland and Buffalo territory will be the primary contact for all customer accounts in their territory, acting as a liaison between customers and the Company and ensuring quality and consistency of service and/or product delivery. The Market Manager will maintain contact and develop strong relationships with current and prospective clients, generate sales proposals, and service and manage existing accounts.
What you'll be contributing:
- Foster strong relationships with customers and lead in developing customer loyalty and Ash Grove brand reputation
- Maintain a strong understanding of market volumes, trends, competitive activity and key economic drivers for the assigned territory
- Develop annual business plans for the territory and for each account, including pricing objectives, technical support, distribution optimization, new products, and receivables management
- Manage customer accounts i.e. ensure 100% correct daily billing with emphasis on correct and complete entry of pricing, management of payment discrepancies, DSO and rebates. Manage payment discrepancies and DSO problems to ensure customers are being billed correctly and paying correctly as per their agreed terms. Continue to work towards our vision of making Ash Grove the easiest and best supplier in the market to work with.
- Lead price negotiations with all customers and ensure that they are done in a mutually beneficial, satisfactory and timely manner
- Promote the consumption of cement and related cementitious products, enhancing Ash Grove brand reputation and awareness and preference for our products in the marketplace
- Provide up-to-date sales forecasts monthly for each account as required via standard tools
- Provide first line technical input (testing, specification interpretation, trouble-shooting) to customers and other stakeholders in assigned territory, and engage other Technical Service support as required
- Develop superior knowledge and understanding of each account, including objectives and strategies, key staff, operations, and financial performance. Provide value added to our customers to strengthen loyalty and brand reputation
- Utilize all available data, to monitor accounts commercial margin and continually seek opportunities for improvements in commercial margin.
- Represent Ash Grove by participating in industry associations
- Manage assigned expense and travel budgets.
- Follows up on new leads and referrals resulting from field activity
- Documentation of account, contact and industry information in SalesForce.com
To succeed in this position, you will need:
- Ability to read, write and understand warning labels, instructions, signs, etc.
- Post-secondary, college or University education preferred
- Cement, concrete or construction industry experience is preferred but not required
- Minimum of 3 years prior experience in the construction industry in sales, operations, or technical service
- Proficient with computers, especially Microsoft software products
- Position may require some physical handling of concrete and cement materials
- Demonstrated track record of successes; upwardly mobile
- This position may require some lifting of objects up to 20 lbs.
- This is sedentary in nature but may require occasional periods of standing and walking.
- Driving within Ontario and occasional travel within North America for industry events
Core Competencies
- Cultivates Relationships and Networks – Cultivate and maintain positive relationships with others in a friendly and respectful manner
- Ability to work independently with minimal supervision
- Customer Focus – Explore and understand customers’ requirements to ensure a high level of responsive service
- Superior skills in strategic thinking and planning
- Strong organizational and negotiation skills
- Manages Incidents - Drives committed and effective incident management
- Leadership – demonstrated ability to:
- Influence people in the course of their work to meet company objectives
- Influence and manage change processes
- Communicate and create buy-in to company vision and values
- Coach, mentor and develop people
- Maintain a professional demeanor with internal and external clients
- Analysis and Problem Solving – Fully analyze issues and problem to make sound decisions on daily activities
- Communications – Listen and share information clearly and concisely to maintain an environment in which people communicate honestly and openly
- Implements OH&S Mission - Ensures alignment of OH&S activities arising from Companies OH&S mission
- Ensures relevant actions are taken so that OH&S requirements are met
Work Environment
- This position is based in an indoor, climate-controlled office space; travelling in vehicle to customer and CRH sites.
What’s next for you?
We provide stability and advancement opportunities across North America. Use our tuition reimbursement program to help you meet your career goals.
The above duties and responsibilities are representative of the nature and level of work assigned and are not necessarily all-inclusive. The physical demands, working environment, and other conditions of employment listed in this document are representative of but are not intended to provide an exhaustive list of the requirements for positions in this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Ash Grove Cement, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
