Qualifications
• 3+ years of Level 2/3 Production Support with strong debugging and analytical skills
• 1+ years of experience supporting large financial services firm
• 3+ years Sybase, Oracle, unix shell scripting / SQL and writing scripts and database queries.
• 1+ years of experience using and setting up production management tools: Tools include ITRS, AutoSys, AppDynamics, TruSight, Elk
• 1+ years experience monitoring batches and meeting SLAs
• Incident Management tools like ServiceNow
• Proficiency in dealing with complex technical issues in application, good working knowledge of infrastructure (NAS, SAN, Object Store) support.
• Good Analytical skills to understand and articulate issues to stakeholders, technology partners and management
Additional skills that are nice to have:
• Experience with MongoDB.
• Strong knowledge of Microsoft and Linux operating systems.
• Knowledge Core Java [beneficial], Perl [beneficial]
• Personally well organized and an excellent team player, Willingness to learn.
• Atleast a BS degree in computer science or related
