Role Description
As an Operations Trainee, you will have the opportunity to learn the logistics industry from the ground up. Throughout training, you will have the chance to learn the ins and outs of our Fleet Manager roles. After completing our 90 day training program, you will be placed on a team based on your interests, background, and skillset. We are looking for an entrepreneurial minded person that wants to hit the ground running!
As a FLEET MANAGER you will:
- Execute strategies to create the most miles for each individual driver in your fleet
- Execute strategies to create the best possible relationship with drivers
- Coordinate and communicate with Operations Representatives and Planners to establish and maintain driver relationships, miles, and goals
- Properly communicate with drivers regarding time off requests, macros, trailer numbers, etc through McLeod or the TMS
- Handle driver related issues in a timely fashion
As a ACCOUNT MANAGER you will:
- Provide excellent customer service to existing accounts
- Maintain daily contact with customers to understand needs and identify new business opportunities
- Ensure on time pick up and delivery of all customer freight
- Identify potential issues and utilize critical thinking to determine the best course of action
- Develop new and existing customers
- Understand and leverage appropriate software and industry tools to improve margin yield
Qualifications
- Bachelor's Degree or equivalent work experience
- Ability to work in a fast-paced and deadline driven office environment
- Strong verbal and written communication skills
- Ability to work in a team environment, while also delivering independent results
- Commitment to executional excellence and outstanding customer service
- Ability to multi-task, prioritize, and manage time effectively
- Strong work ethic
Benefits:
- 401 (K)
- Health, Dental, Vision, and Life Insurance
- Health Savings Account
- PTO
- Parental Leave
- Referral Program
