Transform Lives as an Admissions Representative! π Need Weekend/Overnight Availability!
Are you passionate about making a difference and ready to play a key role in a nationwide behavioral healthcare organization? Weβre searching for a dedicated Admissions Representative to join our client's team in beautiful Irvine, CA!
π Role: Admissions Representative
π’ Company: Nationwide Behavioral Healthcare Organization
π Location: Irvine, CA | On-site
π° Pay Rate: $22/hour
Positions Available
- Overnight Shift: Sunday - Thursday, 9:30 PM - 6:00 AM PST
- Daytime Shift: Monday - Friday, 11:00 AM - 8:00 PM PST
Position Summary:
The Admissions Representative's role involves handling incoming calls, gathering demographic and insurance information from callers, providing basic program information, qualifying leads, and converting leads into pre-admissions (cases) for transfer to Admissions Coordinators.
Essential Duties and Responsibilities:
- Follow up on leads and web inquiries, assigning them to Coordinators after initial contact is made.
- Address department voicemails and abandoned calls.
- Record and monitor call types using Call Tracking.
- Follow up on calls from Treatment Consultants.
- Send out shift reports as needed.
Education and Experience:
- Behavioral health experience
- Call center experience
Knowledge Skills and Abilities:
- Strong written and verbal communication
- Interpersonal relationship skills
- Organizational skills
- Ability to manage competing demands
Why Youβll Love This Opportunity:
- Impact Lives Daily: Be a vital resource for families seeking care
- Work in a Supportive Environment: Join a dedicated team committed to making a difference
- Potential for Growth: Showcase your skills and potentially secure a permanent position
About Us:
Career Group is a premier, Women-Owned recruiting agency with a stellar reputation in corporate and administrative staffing. Partner with us and get personalized career guidance and access to top opportunities nationwide.
Act Now! Submit your resume and step into a role that could redefine your career! π
We value diversity and are committed to considering qualified candidates with criminal histories in line with the Los Angeles Fair Chance Initiative for Hiring.