We are Hiring! Our key client is hiring and looking to add a Workplace Services Representative to their team. Please check the description below and reach out for more details if you are interested.
Pay Rate: $17.69/hour on W2
Work Type: Onsite – Superior, WI 54880
Work Schedule: Monday – Friday | 7:45 am – 4:15 pm
Duration: 1-year contract (with possible extension)
Key Responsibilities:
- Answer phones.
- Visitor Management.
- Photo ID badges and upload pictures to WorkDay.
- Nameplate requests, and input location information in WorkDay.
- Action invoices and Service Now tickets for Workplace Services.
- Elink, SharePoint, Service Now, E-mail response activities.
- Vendor Management.
- Liaison for large moves, weekly moves, additions, and changes.
- Assist the Real Estate and Workplace Services department with select admin activities (room bookings, catering requests, stationery supply orders, etc.)
- Provide backup (alternate) coverage for other Workplace Services team members.
- Participate in Environment Health & Safety initiatives, sustainability programs, or other facility-related projects.
- Deal with difficult situations and clients calmly and professionally.
- Cross Train with other Navigators and Workplace Services Coordinators.
- Parking Management.
- Access Card Management.
- Perform Gatekeeper responsibilities.
- Courteously screen each visitor and caller to protect office staff from external threats and maintain confidentiality.
- Perform ad hoc duties as required by Supervisor / Team Lead Workplace Services (business card reviews and approvals, Iron Mtn. liaison, drafting template communications, entering work orders, etc.)
Qualifications:
- Core competencies are Relationship and Interpersonal Skills, Adaptability and Flexibility, and Customer Service.
- 1-3 years of experience in an office administration role or customer service role.
- Must have the ability to manage and prioritize across multiple areas and issues.
- High energy and enthusiastic with a desire to provide an exceptional customer service experience.
- Demonstrated problem-solving skills.
- Proficiency in Microsoft Office Suite (Word and Excel) is required.
- Ability to create and innovate effective solutions to challenges.
- Maintain the integrity of the company brand and protect the company’s reputation in interactions with guests, employees, and contractors.
- Possesses keen attention to detail and can maintain confidentiality at all times.
- Significant communication skills; written and verbal skills both in-person and on the telephone.
Raise PBC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veterans' status, sexual orientation, or any other characteristic protected by law. Raise PBC is an equal-opportunity employer encouraging diversity in the workplace.
