This position is based in our Irvine, CA Store Support Center. We are in office full-time, with WFH options every other Friday.
Summary
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit – one handshake at a time.
The Total Rewards Manager is responsible for the day-to-day operations and continued evolution of Boot Barn’s health, wellness, retirement, leave of absence, workers’ compensation and safety programs. This position is expected to manage the self-insured health plans, investigate discrepancies, improve performance and efficiency, analyze operations and enhance or restructure processes, as necessary.
Essential Duties and Responsibilities
- Hands-on plan design and regular administration for the following benefits programs: self-insured group medical and dental plans, vision, life insurance, disability, FSA/HSA, COBRA, and retirement plans.
- Manages open enrollment, which includes but is not limited to creating and overseeing project plan timelines, creating communication materials, testing online enrollment system, conducting open enrollment meetings, developing cost and pricing strategy, communication roll-out, employee enrollment, vendor file feeds, along with back-end system clean-up.
- Partner with Payroll and Finance Department, vendor and advisor to administer 401(k) funding, loans, reconciliation process, forfeiture allocation, non-discrimination testing and filing of federally required documentation including 5500s, Summary Annual Reports, SPDs, etc.
- Maintain relationship and performance of carriers, vendors, auditors, advisors and consultants for services and plan administration. Initiate annual renewal and negotiations and present innovative cost saving strategies and enhanced service models.
- Act as liaison with insurance carriers, assisting the team to resolve administrative problems with carrier representatives, serving as the first point of contact with the third-party administrator, and fostering effective relationships with representatives.
- Develop and lead communications using positive and proactive campaigns to maximize participation and program effectiveness. Create education campaigns for employees about the company’s benefit plans, programs and proposed changes.
- Approve monthly insurance billing by conducting audits of the reconciliation process ensuring accuracy and SOX compliance. Conducts monthly/quarterly audits on the Company’s retirement plan and reports matching contributions to finance.
- Manage the Affordable Care Act (ACA) to ensure qualified employees are offered medical benefits under the ACA.
- Process and submit year-end ACA reporting (Forms 1095C and 1094C).
- Manage the Workers’ Compensation program across all Boot Barn locations. Overseeing claims management to ensure a timely resolution and closure of claims.
- Develop safety program in compliance with OSHA, focusing on reducing common injuries and claims filed, ensuring and educating on safe work environments.
- Direct completion of OSHA records including all locations OSHA logs and helping staff prepare and submit annual BLS surveys for all required locations.
- Oversee the Company’s Wellness initiatives; makes recommendations, assists in implementations, leads initiatives, supports overall goals.
- Ensure consistency with Leave of Absences and ADA requests and process with a primary focus on compliance with Federal, State, and Local laws.
- Manage corporate 501(c)(3) charity, Boot Strap Fund. Provide guidance on applications submitted, ensure needs of the committee and charity are met. Lead creative initiatives to spread awareness through fundraising and events.
- Build, lead and develop a team of direct reports, Total Rewards Specialists and Total Rewards Administrator.
- Demonstrates high level of quality work, attendance and appearance.
- Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
- Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
- Performs any other duties that may be assigned by management.
Qualifications
- 5-7 years of benefits or benefits administration experience in a corporate environment; retail highly preferred
- Bachelor’s degree in Human Resources or equivalent relevant experience
- Current knowledge of competitive compensation and benefit programs
- Working experience and knowledge with managing a self-insured health plan
- Previous experience in leave management
- Demonstrated ability to consistently meet daily, weekly and monthly deadlines
- Experience in Word, Excel, ADP HRB and other applicable database programs helpful
Competencies
- Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
- Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.
Boot Barn Benefits & Additional Compensation Opportunities
- Competitive annual salary ($100,000 - $130,000)* and annual bonus opportunity.
- Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
- Paid Time Off plan for year-round Boot Barn Partners.**
- Medical, Dental, Vision and Life Insurance.**
- 401(k) plan with generous company matching.
- Flexible schedules and work/life balance.
- Opportunities for growth at every level – we are opening 50+ new stores each year.
**For eligible Boot Barn Partners
*compensation varies based on geography, skills, experience, and tenure
Physical Demands
In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
- Standing, walking and squatting less than fifty percent of the work shift.
- Required to lift, move and carry up to 40 pounds.
- Ability to read, count and write to accurately complete all documentation and reports.
- Must be able to see, hear and speak in order to communicate with partners and customers.
- Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
- Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.
[ X ] Sedentary: Limited activity, no lifting, limited walking
[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking
[ ] Moderate: Mostly standing, walking, bending, frequent lifting
[ ] Arduous: Heavy lifting, bending, crawling, climbing
Work Environment
In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
- The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
- Noise levels are considered moderate.
Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.
Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.
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